Research Analyst - Operations - Flexible Work from Home - Remote - Competitive Salary and Comprehensive Benefits
Join Our Team: Research Analyst - Operations - Flexible Work from Home
Are you a detail-oriented and analytical individual with a passion for research and data analysis? Do you have a strong desire to work in a dynamic and supportive environment, contributing to meaningful projects that make a difference in people's lives? Look no further! LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is seeking a highly skilled Research Analyst to join our team on a full-time basis. As a Research Analyst, you will play a critical role in supporting our operations, conducting research, analyzing data, and providing valuable insights to drive informed decision-making.
About LDRM and Our Mission
LDRM is an Alaska Native Corporation (ANC) with a rich history and a strong commitment to our shareholder communities in Alaska. Our mission is to improve the quality of life for our 15,000 Iñupiat shareholders by maximizing economic growth, protecting and enhancing our environment, and promoting healthy communities. We provide technical, operational, and administrative support services to federal agencies, including the Department of State and the U.S. Patent and Trademark Office. By joining our team, you will be part of an organization that values innovation, diversity, and community.
Key Responsibilities
- Conduct in-depth research on cases prior to adjudication, gathering information from various sources, including petitions, applications, supporting documents, the internet, telephone calls, government databases, and commercial databases.
- Evaluate data sets, interpret the relevance of data gathered, and identify trends and patterns.
- Perform analyses to identify possible fraudulent activity related to cases and ensure the integrity of record-keeping systems.
- Prepare clear and concise reports summarizing the information gathered and identified during research.
- Coordinate and network with agency personnel, other government agencies, and coworkers to facilitate information sharing on cases involving fraud or potential criminal activity.
- Handle Law Enforcement Sensitive (LES) information with care and professionalism.
- Analyze petitions being returned to identify trends and areas for improvement.
- Maintain a working knowledge of various resources related to eligibility requirements.
- Make phone calls to collect information and create reports based on the information provided.
- Evaluate cases, analyze specific questions, and communicate effectively in an unscripted manner.
- Perform other duties as assigned to advance the unit's mission of supporting case pre-adjudication.
Requirements and Qualifications
Essential Qualifications:
- Bachelor's degree in a relevant field, such as research, analysis, or a related field.
- Experience with research and/or reporting, preferably in a government or related setting.
- Ability to effectively communicate orally and in writing.
- Report preparation and document analysis skills.
- Ability to establish and maintain effective communications with peers and government officials.
- Proficiency in using databases to obtain and validate information.
- Ability to comprehend government regulations.
- Ability to conduct telephonic interviews to obtain and/or validate petitions.
- Ability to analyze and evaluate data and interview responses to prepare concise reports and records of findings.
- Proficient use of Microsoft Office suite of products.
Preferred Qualifications:
- Experience working in a research or analytical role, particularly in a government or related setting.
- Familiarity with government regulations and policies.
- Experience with data analysis and reporting tools.
- Strong critical thinking and problem-solving skills.
Work Environment and Benefits
We offer a flexible work-from-home arrangement after an initial training period of approximately 6 weeks, which takes place on-site. Our work environment is supportive and dynamic, with a focus on innovation and diversity. As an LDRM employee, you will have access to a comprehensive benefits package, including:
- Competitive salary.
- 401(k) plan with company match.
- Health, dental, and vision plans.
- Employee Assistance Program (EAP).
- Paid training and paid time off.