Resource Assistant (Workflow management)

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.  

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Resource Assistant  

Location: India (Remote working until further notice)

A Little Bit About the Role: 

The Resource Assistant provides essential support for resource planning, people operations, and talent coordination across EMEA markets with a UK focus. This role requires strong people coordination skills, excellent communication, a collaborative approach, and the ability to work independently whilst knowing when to escalate decisions appropriately.  

 

What You'll be Doing: 

Resource Planning & Coordination:  

Handle resource bookings and scheduling across EMEA  

Communicate with Project Managers regarding project resource requirements  

Update and maintain resource planner accuracy  

Coordinate resource allocation and availability  

Track utilisation and capacity  

Flag resource conflicts and constraints  

Support resource forecasting activities  

 

Onboarding & Offboarding Administration:  

Support onboarding administration for new starters across EMEA  

Coordinate Oliver and Unilever account access requests  

Assist with building and system access requests  

Support offboarding administration for leavers  

Maintain onboarding/offboarding documentation and checklists  

Track completion of onboarding activities  

Ensure smooth and timely processing  

 

Kit & Content Creator Coordination:  

Coordinate kit requests and deployment  

Track kit allocation and inventory  

Support kit retrieval from leavers  

Maintain asset records and documentation  

Liaise with IT and procurement as needed  

 

Training Coordination:  

Track training completion across EMEA teams  

Coordinate training scheduling and logistics  

Maintain training records and documentation  

Flag training gaps to Resource Lead  

Support access to training platforms  

 

Freelance & Supplier Support:  

Provide administrative support on freelance and supplier tasks as directed  

Maintain supplier contact information and records  

Support supplier onboarding processes  

Track freelance bookings and assignments  

 

Stakeholder Coordination:  

Communicate openly and transparently with project teams across EMEA  

Build collaborative relationships with delivery teams  

Coordinate across UK and EMEA markets  

Solve challenges in a collaborative, positive manner  

Bring teams together to resolve resource issues  

 

Data Management & Reporting:  

Maintain accurate resource data across systems  

Generate resource reports and dashboards  

Ensure data quality and integrity  

Track resource metrics and KPIs  

Identify and flag data discrepancies  

 

What You'll Need: 

4+ years experience in creative/production agency environment  

Background in project delivery and resource management  

Strong people coordination and communication skills  

Open, transparent communicator with positive attitude  

Collaborative problem-solver who brings teams together  

Excellent organisational skills and attention to detail  

Advanced proficiency in Microsoft Office suite (Excel, PowerPoint, Word)  

Strong data entry and reporting capabilities  

Experience with OMG system highly advantageous  

Ability to read and understand timing plans and dependencies  

Capability to use AI tools for role-specific tasks (advantageous)  

Ability to work independently and prioritise effectively  

Strong judgement on when to escalate decisions  

Proactive and solution-orientated approach  

Professional demeanour with stakeholder management skills  

Success Metrics:  

Accuracy of resource planning and bookings  

Timeliness of onboarding/offboarding processes  

Quality of communication with project teams  

Stakeholder satisfaction with resource coordination  

Training completion tracking accuracy  

Data quality and reporting accuracy  

Efficiency of resource processes  

Team collaboration and problem resolution  

Req ID: 17632

#LI-SK1 #BTG+
Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'