Revenue Operations Analyst – Order Management
Nue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. They are seeking a detail-oriented Revenue Operations Analyst to own order management, commission reconciliation, and light collections across Salesforce and NetSuite, ensuring accuracy and integrity across the quote-to-cash lifecycle.
Responsibilities
- Review all Closed-Won opportunities prior to final booking to ensure: Accurate products, pricing, terms, billing schedules, and revenue treatment
- Correct opportunity ownership, splits, and commission eligibility
- Validate alignment between Salesforce and NetSuite
- Manage a structured Pending Review → Audited → Booked workflow
- Partner with Finance to ensure clean handoff from opportunity to invoice
- Audit all commissionable deals prior to payout: Validate commission rates, splits, accelerators, and eligibility
- Confirm invoices are issued and paid in NetSuite per commission policy
- Investigate and resolve commission discrepancies with Sales and RevOps
- Maintain clear audit trails supporting Finance and external audits
- Monitor past-due invoices in NetSuite
- Conduct professional, relationship-aware outreach on overdue balances
- Partner with Sales and Customer Success to unblock payment issues
- Escalate risk accounts, trends, and aging concerns to Finance leadership
- Serve as a functional bridge between Salesforce and NetSuite to ensure data accuracy and consistency across revenue systems
- Identify recurring deal, invoicing, or commission issues and recommend process improvements
Skills
- 1-3 years experience in Revenue Ops, Finance Ops, Sales Ops, or Order Management
- Hands-on experience with NetSuite (invoicing, AR, or order management)
- High attention to detail with a strong audit mindset
- Ability to enforce policy while partnering constructively with Sales
- Strong Excel / Google Sheets skills
- Salesforce experience (Opportunities, Accounts, reporting)
- Experience with CPQ and subscription SaaS billing models
- Exposure to commission plans and incentive compensation
- Experience supporting audits or revenue compliance
- Familiarity with quote-to-cash integrations between Salesforce and NetSuite
Benefits
- Comprehensive health, vision, dental, and life insurance
Company Overview