Revenue Operations Coordinator
Teifi Digital is a Shopify Plus Platinum partner that specializes in resolving complex e-commerce challenges. They are seeking a Revenue Operations Coordinator to support their sales team, manage CRM data, and optimize sales processes while ensuring collaboration across various internal and external stakeholders.
Responsibilities
- Support the end-to-end sales cycle by coordinating pre-sales tasks, assisting in quoting processes, and maintaining operational discipline across deals
- Help facilitate sales discovery and requirements gathering by preparing frameworks, decks, and documentation that align with client needs
- Maintain alignment between internal delivery teams and sales to ensure project readiness post-deal closure
- Create and maintain internal sales documentation, playbooks, and training materials to support scalable and repeatable workflows
- Own the upkeep and optimization of CRM data, ensuring that lead, deal, and contact records are accurate and updated
- Implement scalable systems to track performance, deal cycles, and automate handoffs between teams
- Build custom dashboards and tracking systems to monitor pipeline, conversion rates, and sales metrics
- Develop SOPs and repeatable systems that enable operational consistency across the sales organization
- Collaborate with leadership to optimize pricing, quoting, and scoping processes
- Support the development of internal tools and workflows that simplify complex tasks across quoting, resource allocation, capacity planning, and other sales related functions
- Liaise between sales, delivery, design, and marketing to ensure smooth transitions from prospecting through project execution
- Act as a point of coordination with external vendor sales teams (e.g., Shopify, apps, or partners) to align on opportunities and value delivery
- Champion operational best practices and identify opportunities for sales-marketing alignment or campaign tracking
- Contribute to the development and execution of outbound sales strategies, including target segmentation, account research, and messaging refinement
- Support go-to-market initiatives by preparing outbound materials, cold outreach frameworks, and account targeting plans aligned to service offerings
- Track and analyze outbound campaign performance to continuously refine messaging, targeting, and strategy
Skills
- Currently pursuing or recently completed a degree in Business, Operations, Marketing, or a related field
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational skills
- Interest in sales and technology
- Ability to work collaboratively in a team environment
Benefits
- Ongoing professional development through training programs, certifications, and peer mentorship
- Hybrid work model depending on role, with a Granville Island office and free on-site parking
- Flexibility in work hours designed to accommodate appointments and personal responsibilities
- Comprehensive health and dental coverage in Canada, plus a health spending account
- Paid office closure between Christmas and New Year’s
- Regular team culture events, stocked office snacks, and a dog friendly workplace
- Performance based bonus opportunities for full-time employees
Company Overview