Revenue Operations Manager

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training—we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all.

With world-class customer reviews—boasting a 96% rating on G2 from over 100 reviews—and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention.

At EasyLlama, we are not just transforming compliance training—we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done.

Our CORE values

DRIVE is how we work at EasyLlama. Weʼre Doers, Resourceful,
Impactful, Valued Partners, & Excellence-Focused.

We are Doers. We proactively make things happen.

We are Resourceful. We treat time, money, and energy as valuable.

We are Impactful. We prioritize what matters.

We are Valued Partners. We put customers & teammates first.

We are Excellence-Obsessed. We always deliver excellent work.

From CEO to newest hire, DRIVE asks us to take ownership, solve
problems, prioritize what matters, support teammates, and deliver high-
quality work.

When we live these values, our product choices, customer interactions,
hiring, and promotions all help us live out our mission: to build safer and
more productive workplaces.

About the Role:

We’re hiring a Revenue Operations Manager to own and elevate revenue reporting across Sales and Customer Experience. This role will be responsible for delivering accurate, timely, and trusted insights that help GTM leadership understand performance, forecast confidently, and improve execution.

This role requires deep expertise in HubSpot reporting, strong analytical skills, and operational discipline. You’ll partner closely with Sales, CX, and leadership to define KPIs, build dashboards, maintain recurring reporting cadences, and ensure data-driven decision-making across the business.

Note: This is an individual contributor role with no direct reports.

Key responsibilities:

GTM Reporting & Insights

Serve as the HubSpot reporting expert and owner of revenue performance dashboards

Build and maintain reports across the full funnel including lead conversion, pipeline health, win rates, deal velocity, retention, and churn

Partner with GTM leaders to define KPIs and ensure reporting reflects agreed-upon definitions and methodology

Deliver ad hoc reporting requests with clear documentation of filters, logic, and assumptions

Turn recurring reporting requests into scalable dashboards and repeatable processes

Sales Performance Reporting & Cadences

Produce and distribute a daily Sales Waterfall report to provide visibility into closed-won performance

Build and maintain monthly AE scorecards, including quota attainment, pipeline coverage, and key activity metrics

Support leadership reporting needs including monthly business reviews and performance summaries

Identify trends, bottlenecks, and opportunities through funnel analysis and performance reporting

Commissions & Operational Reporting

Own the monthly Sales and CX commission process end-to-end, ensuring accurate and timely payouts

Maintain commission logic, rate tables, eligibility rules, and exceptions

Validate CRM data before calculations and provide deal-level transparency for Sales and CX team members

Prepare monthly commission summaries for leadership review and approval

Document commission processes clearly and respond to commission-related questions with clarity and professionalism

Process Ownership & Documentation

Own RevOps request intake and ticketing processes to ensure requests are tracked, prioritized, and delivered on time

Build and maintain SOPs, documentation, and repeatable workflows to ensure reporting is consistent and scalable

Maintain internal performance recognition reporting and publish monthly updates highlighting top performers

Who You Are:

• You’re a highly capable, self-motivated operator who takes ownership without needing heavy oversight. You’re energized by solving ambiguous problems, digging into data, and building repeatable reporting processes that make teams more effective. You take pride in accuracy, follow-through, and delivering work that leadership can trust.

  You’re the kind of person who sees a gap in reporting and fixes it, before anyone has to ask.

Required

• 3+ years of experience in Revenue Operations, Sales Operations, Business Analytics, or a similar role

  Strong experience building dashboards and reporting in HubSpot

  Advanced Excel/Google Sheets skills (pivot tables, complex formulas, data modeling)

  Strong understanding of pipeline metrics, forecasting concepts, and funnel performance

  Ability to translate data into clear insights and recommendations for stakeholders

  Strong attention to detail and high standards for accuracy and documentation

  Preferred

  • Experience with SaaS metrics (ARR, MRR, churn, retention, CAC, LTV)

    Familiarity with commission structures and incentive compensation processes

    Experience building recurring reporting cadences for leadership (weekly/monthly/QBRs)

    Experience with BI tools (Tableau, Power BI, Looker, Mode, etc.)

    SQL experience is a plus

    Core Competencies

    • Expert-level HubSpot reporting and dashboard creation

      Strong analytical thinking and problem-solving skills

      Ability to manage deadlines and recurring deliverables reliably

      Excellent communication and stakeholder management

      Highly organized, process-driven, and documentation-oriented

      Comfortable working cross-functionally in a fast-moving environment

    What Success Looks Like

    • HubSpot dashboards and reports are trusted as the source of truth

      Leadership has consistent visibility into pipeline, bookings, and performance trends

      Commission reporting is accurate, transparent, and delivered on time

      Reporting is standardized, repeatable, and clearly documented

      GTM teams receive actionable insights that lead to measurable performance improvements

    Interview Process:

    • Recruiter Screen

      Hiring Manager Interview

      Case Study

      Cross Functional Team Interview

      Final / Culture Fit Interview

      How We'll Take Care of You:

      • Base Annual Salary: $130,000 - $140,000

        Bonus Potential

        Flexible, fully remote environment

        Competitive employer-sponsored health insurances

        401(k) + company matching

        Professional development reimbursements

        Quarterly remote work stipend

        The EasyLlama herd is fully remote, with employees distributed across the US. We are currently hiring in the following approved* states:
        
        AR - Arkansas
        AZ - Arizona
        CA - California
        CO - Colorado
        CT - Connecticut
        FL - Florida
        IL - Illinois
        LA - Louisiana
        MA - Massachusetts
        MI - Michigan
        MN - Minnesota
        NE - Nebraska
        NJ - New Jersey
        NY - New York
        NC - North Carolina
        OH - Ohio
        OR- Oregon
        PA - Pennsylvania
        TN - Tennessee
        TX - Texas
        UT - Utah
        VA - Virginia
        WA - Washington
        WI - Wisconsin
        
        *EasyLlama reserves the right to change the list of approved states at anytime.

        To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection!

        At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion.
        
        

        
        
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