Revenue Process Improvement Coordinator / Remote

Our Company

Amerita

Overview

The Revenue Process Improvement Coordinator supports revenue cycle performance by working directly with operational teams to ensure execution of revenue-critical workflows. This role provides day-to-day operational support, monitors compliance with standardized processes, and assists in implementing improvements that reduce denials, rework, and delayed billing.

This position works in-step with operations and serves as a tactical extension of Revenue Cycle Management functions.

Schedule:Monday - Friday 8:30am - 5pm CST

We Offer:

• Competitive Pay 

• Health, Dental, Vision & Life Insurance

• Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off• Tuition Reimbursement • Employee Discount Program & DailyPay• 401k

• Pet Insurance

Responsibilities

Provides hands-on support to Intake, Nursing, Pharmacy, and Scheduling teams on revenue-related processes

Reinforces documentation, authorization, charge capture, and handoff requirements

Serves as a day-to-day resource for revenue process questions

Monitors adherence to revenue-critical workflows

Identifies execution gaps, delays, or recurring errors

Communicates findings and trends to the Manager

Tracks and reports process-level KPIs related to documentation timeliness, authorization completeness, and billing readiness

Maintains issue logs tied to payer, therapy, or operational step

Delivers just-in-time coaching and workflow reinforcement

Supports rollout of new procedures and job aids

Assists with onboarding new operational staff on revenue-critical behaviors

Participates in process mapping and improvement initiatives

Assists with pilot testing and implementation

Gathers frontline feedback to refine workflows

Identifies operational issues that pose revenue risk

Assists in closing feedback loops after issues are resolved

Owns root-cause analysis of operationally driven denials and revenue leakage

Partners with operational leaders to redesign processes that prevent repeat issues

Ensures denial fixes are embedded upstream and sustained

Supervisory Responsibility:  No

Qualifications

Associate or Bachelor’s degree or equivalent experience

2+ years of experience in healthcare operations, revenue cycle, or clinical support

Specialty pharmacy, infusion, or home health experience preferred

Exposure to authorizations, clinical documentation, or billing workflows preferred

Process Improvement, audit, or QA experience preferred

Strong attention to detail and follow-through

Ability to work cross-functionally with frontline teams

Percentage of Travel: 0-25%

Driving Position: No

**To perform this role will require frequently sitting and typing on a keyboard with fingers, and occasionally standing, walking and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**

About our Line of Business
Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.  
Salary Range
USD $55,000.00 - $70,000.00 / Year