SaaS, Microsoft 365 & AI Platforms Administrator

Job Title: SaaS, Microsoft 365 & AI Platforms Administrator 

Overview 
We are seeking a technically proficient and highly organized professional to own our SaaS and AI ecosystem, with primary responsibility for Microsoft 365/SharePoint and our AI platforms. This role will ensure a secure, well governed, and optimized environment while bringing structure to SaaS and AI usage across the organization and ensuring employees have access to the right tools, usage is centralized through corporate accounts, and business needs are translated into platform decisions in partnership with vendors. 

KEY RESPONSIBILITIES : 

1. Microsoft 365 & SharePoint 

Administer and optimize Microsoft 365 (SharePoint, Teams, Exchange, OneDrive, Entra ID)  

Manage permissions, access controls, and governance policies  

Monitor performance, security, and usage; implement improvements  

2. AI Platform Ownership (GenAI Emphasis) 

Own enterprise AI platforms, ensuring secure, standardized access and usage  

Understand business needs and translate them into platform requirements  

Partner with vendors to evaluate and optimize AI tools (with emphasis on GenAI)  

Ensure all AI usage occurs through approved corporate environments  

3. SaaS & AI Portfolio Management 

Maintain a centralized inventory of all SaaS and AI tools (cost, ownership, renewals)  

Manage subscriptions and identify optimization opportunities  

Establish governance for tool adoption and vendor management  

4. User Lifecycle & Provisioning 

Lead onboarding and offboarding across SaaS and AI platforms  

Manage user provisioning, licenses, and access (SSO/SCIM where applicable)  

5. Security, Compliance & Documentation 

Enforce security best practices (MFA, access reviews, audit logs)  

Support compliance and data governance requirements, including AI usage  

Maintain clear documentation and provide light user enablement 
 

Qualification & Experience :

4–8+ years in SaaS, IT systems, or platform administration  

Strong Microsoft 365 experience (SharePoint, Teams, Entra ID)  

Experience with identity, access management, and provisioning  

Exposure to AI tools in an enterprise setting, particularly GenAI  

Ability to translate business needs into platform decisions and work with vendors  

Familiarity with SaaS lifecycle and subscription management  

Preferred 

Experience with AI platforms (e.g., ChatGPT, Gemini, Copilot) 

SaaS management tools (e.g., Zylo, Torii, BetterCloud)  

Automation or scripting (Power Automate, PowerShell)  

Exposure to governance, compliance, or audit processes  

SUCCESS PROFILE 

Strong operator with clear ownership mindset  

Effective bridge between business users and technology providers  

Brings structure and discipline to SaaS and AI usage  

Ensures tools are both well-governed and widely adopted