Sales Advisor (Italian)

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Italian speaking Sales Advisor to join their team in Greece.
 
Position: Sales Advisor
Location: remote, Greece 
Work model: remote
Employment type: Full-time
Remuneration: Base salary
 
DUTIES & RESPONSIBILITIES:
Handle inbound and outbound customer interactions across phone, chat, and email channels

Deliver a high-quality customer experience with a strong focus on satisfaction and resolution

Build and maintain positive relationships through clear and professional communication

Provide accurate and up-to-date information using internal tools and systems

Achieve individual and team performance targets including call-handling KPIs

Maintain detailed customer records, accounts, and interaction documentation

Always follow communication procedures and data protection policies.

REQUIREMENTS:
Native or near-native level in Italian, with fluency in English (minimum B2 level)

Strong customer service and contact handling experience across multiple channels

Excellent verbal and written communication skills with active listening ability

High computer literacy and confidence working with several systems simultaneously

Strong multitasking, time management, and prioritization skills

Customer-focused mindset with awareness of sensitive data handling

Ability to perform in a fast-paced, KPI-driven environment.

 
BENEFITS:
Competitive renumeration package

Private life and health insurance coverage

Free access to corporate gym facilities

Fixed working hours option for parents with young children

Structured onboarding and training support

Supportive team environment with development opportunities

And many others!