Sales consultant

Summary

The Sales Consultant (SC) supports the HealthDyne Growth team in achieving goals for new and existing client expansion, financial performance, and market development.  The SC assists with internal actives associated with the sales process and will also provide support for meetings with clients, consultants, and external partners.  In an effort to shorten the HealthDyne sales cycle, and ensure timely go-live, the SC will support prospect qualification, capability meetings, and ultimately participate in proposal development and drive installation activity. This is remote position with up to 10% travel required.  The ideal candidate will possess client or sales experience in the Pharma Hub, Pharmacy, PBM or digital health industries.

Essential Duties and Responsibilities

Daily management of the HealthDyne Sales Mailbox, including outreach to prospects to ensure clarity on the opportunity

Qualify prospects, including documentation of opportunity, product requirements, go-live expectations, and collection of competitive intelligence

Management of internal qualification meeting held between HealthDyne Sales, Sales and HealthDyne Leadership, Underwriting and Proposal teams

External communication of go/no-go decision

Scheduling virtual and face to face sales meetings, including presenter prep sessions, SME follow ups, custom client requests intake and finalist preparation

Project management skills to track client requests, follow ups, and next steps in the sales process

Support/participate in the development of prospect-specific sales materials

Participate in the development of Requests for Proposals (RFP’s) responses to ensure that HealthDyne produces a “best in class” response

Engage in the development of reporting outputs in CRM which inform Sales, HealthDyne and Enterprise leadership regarding strategy adherence, product sales vs. projections, deal status, and other measures as requested

Partner with sales leadership to develop materials required for prospect site-visits, including pre-meeting documentation such as the Run of Show and RFP Strategy Documentation

Monitor proposal, pricing, and contracting progress and assist in follow up with subject matter experts to enhance responses

Prospect follow up as required for clarification and as directed by the sales lead

Assist with follow ups and post-sale coordination of implementation kick off meeting to ensure successful go-live.

Success Attributes

Work Ethic—a “do what it takes” approach, reliable and responsive.

 Positive Mental Attitude

 Ability to create “win/win” collaborative relationships.

 Strategic thinker, problem solver

 Organized approach to project management.

 Focused on continuous improvement and a service mindset

 Life learner.

Knowledge, Skills, and Abilities

Assesses each situation, takes appropriate actions, and follows through with the utmost attention to accurate communication. Strong multi-tasking capabilities.

Strong organizational and planning skills.

Effective verbal and written communication skills.

Ability to learn and convey regulatory or technical information at the level of the client, consultant, member, or healthcare professional.

Ability to understand the importance of and maintain the confidentiality of all patient information.

Ability to work independently and within a team environment.

Highly analytical: ability to use problem solving skills, including identifying and accepting a

challenging situation and creating and implementing a solution.

Must be highly proficient in Excel, Word, Outlook, Salesforce, etc. or learn rapidly.

Maintains an awareness of developments in the medical community and pharmaceutical fields that are relative to job responsibilities and integrates them into practice.

Actively participates in management team meetings by providing status reports and working to ensure tasks and business requirements are appropriately logged, tracked and are on-target to meet client and company business objectives.

Interacts with other team members to identify and share best practices.  Ensures a cooperative environment through strong communication skills, teamwork and ethics.  

Education and Experience

Bachelor’s degree in Health Administration, Business, or related field preferred.

3+ years of project management, sales and/or account management experience preferred.

Experience reading, interpreting, and negotiating definitions, terms and complex content

Experience interpreting financial data is preferred.

Client-facing presentation experience welcome, but not required. Must be open to learning and meeting with clients.

Knowledge of the pharmaceutical, hub services, PBM and pharmacy industry, underwriting process, pricing, medical and pharmacy terminology, and pharmacy claim is desired, or extensive knowledge in a complementary field.

Requires ongoing learning in the pharmaceutical industry and continuous product knowledge development in the areas of healthcare, pharmacy and hub, company specific product offerings, pricing components, and company capabilities and limitations.

Work Environment / Physical Demands

This position is in both a typical office environment which requires prolonged sitting in front of a computer and in an external environment where travel is occasionally required.  Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment.  May have occasional high stress when dealing with customers/clients.  Travel may be required up to 10% of the time for internal meetings and clients.