Sales Coordinator

Gogo Business Aviation is seeking a Sales Coordinator to manage sales orders and customer requests. The role involves processing orders, maintaining communication with various departments, and providing support to the Sales and Marketing Teams.

Responsibilities

• Coordinate and enter all orders received via email and/or online
• OEM and RSM Support – process orders, RMA’s, credit memos, mailings, and material and sales literature distribution
• Respond to dealer/customer requests swiftly and efficiently
• Work with the Inside Sales team to complete projects needed and provide backup as necessary
• Stay informed and updated on Navision, Salesforce, and other tools used in Inside Sales
• Attend all training as required for the position
• Assist with coordinating paperwork for dealer contracts and follow through on the process
• Stay informed and educated on all AS9100 processes as required in Inside Sales
• Assist in Dealer and Customer mailings
• Assist in distributing any sales leads through general email boxes or phones
• Establish and maintain relationships with Dealer and OEM Buyers
• Be familiar with existing Dealer and OEM contracts
• Perform other related duties as required/assigned

Skills

• Associate degree in a related field or equivalent work experience
• Some experience in business aviation sales, sales support, customer service, or inside sales roles
• Willing to train in the Broomfield, Colorado office Monday through Friday for the first 3-4 weeks and then transition to work in a hybrid environment (2-3 days in the office)
• Ability to travel occasionally
• Outstanding written and verbal communication skills
• Customer-focused experience
• Ability and willingness to learn and apply new concepts
• Thrive in a fast-paced, changing environment
• Team-oriented with a friendly and approachable demeanor at all levels
• Strong attention to detail and organizational skills
• Analyze situations, identify problems, recommend solutions, and evaluate outcome
• Represent Gogo positively and professionally
• Handle highly confidential information appropriately
• Works independently; self-motivated
• Working knowledge of Microsoft Office products, Navision and Salesforce

Benefits

• Medical, dental and vision coverage
• Immediate vesting 401k plan
• Paid time off
• Volunteer time off
• Employee Stock Purchase Plan

Company Overview