Sales Development Manager (Outbound SDR)

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Job Title
Sales Development Manager (Outbound SDR)

Location
Remote

Time Zone
US Time Zones (EST–PST)

Role Overview
We are seeking an experienced Sales Development Manager to lead and scale an outbound SDR team. This role is hands-on and performance-driven, requiring a proven outbound SDR background combined with strong coaching, quality control, and call observation skills. The ideal candidate has personally succeeded in outbound prospecting and appointment setting and can translate that experience into consistent team performance in a remote environment.

Key Responsibilities
Lead, coach, and manage a team of outbound SDRs focused on appointment setting

Conduct regular call listening, live observations, and deal reviews to ensure quality and consistency

Provide clear, actionable feedback on pitch delivery, messaging, objection handling, and call structure

Monitor SDR performance metrics and drive continuous improvement against targets

Ensure outbound processes, scripts, and messaging are executed to standard

Support onboarding, training, and ongoing development of SDRs

Collaborate with sales leadership to align SDR output with pipeline and revenue goals

Required Qualifications
Proven success as an outbound SDR, with a track record of meeting or exceeding appointment-setting targets

Prior experience as a Team Lead, SDR Manager, or Sales Manager, with direct people management responsibility

Demonstrated ability to coach through call observation and detailed performance feedback

Strong attention to detail with a focus on quality control and execution

Comfortable reviewing high volumes of prospect and client calls

Non-negotiable: Must have prior experience working in a remote environment, be fluent with remote collaboration tools (such as Slack, Zoom, Google Workspace, Asana, or similar), and have experience working with US or UK-based companies. Candidates without this experience will not be considered.

Preferred Qualifications
Experience managing outbound SDR teams in high-volume sales environments

Familiarity with U.S.-based sales motions and B2B prospecting strategies

Experience scaling SDR teams or improving outbound performance metrics

Exposure to sales enablement, scripting, or training programs

Tools & Technology
CRM platforms (e.g., Salesforce, HubSpot, or similar)

Sales engagement tools (e.g., Outreach, SalesLoft, or similar)

Call recording and conversation intelligence tools

Performance reporting and dashboard tools

Remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar)

Please NOTE
It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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