Sales Development Representative - XI

Remote, USA
Posted Jun 13, 2026
Full-time

Overview

Job Description:

The Sales Development Representative 2 is an inside sales representative that focuses on outreach prospecting and lead qualification with a focus of connecting with as many leads as possible to determine if they are a good customer fit for the organization. 

Responsibilities:

Initiate discovery calls to qualified lead prospects with the assistance of the account manager; gather information assess needs educate on suitable product offerings and determine viability of a sale

Maintain purposeful regular contact with identified prospects to add value and drive sale forward; regular contact includes emails phone calls and other relevant activities

Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns

Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show

Accompany account managers to onsite customer meetings

Update all internal systems on all activities

Participate in transition call with account manager when potential customer moves from lead to genuine sales opportunity; facilitate portions of the call to ensure proper transition

Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation

Leverage multi tactical technology stack

Partner with Field Reps and cross-functional teams and departments to develop targeted campaigns

Minimum Qualifications:

Bachelor's degree or equivalent experience

Experience as a Sales Associate

Inside sales experience

Relevant industry experience

Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience

Able to thrive in a fast paced deadline driven environment

Demonstrated ability to establish rapport and gain the trust of others

Microsoft Windows and Office proficient

Strong business acumen

Self-motivated with high energy and an engaging level of enthusiasm

Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information

Sharp fast learner with a curiosity for technology as well as aptitude

Up to 10% travel time required

Responsibilities

Initiate discovery calls to qualified lead prospects with the assistance of the account manager; gather information, assess needs, educate on suitable product offerings and determine viability of a sale

Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities

Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns

Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show

Accompany account managers to onsite customer meetings

Update all internal systems on all activities

Participate in transition call with account manager when potential customer moves from lead to genuine sales opportunity; facilitate portions of the call to ensure proper transition

Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation

Leverage multi tactical technology stack

Partner with Field Reps and cross-functional teams and departments to develop targeted campaigns

Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Basic Qualifications

Bachelor's degree or equivalent experience

Experience as a Sales Associate

Inside sales experience

Relevant industry experience

Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience

Able to thrive in a fast paced, deadline driven environment

Demonstrated ability to establish rapport and gain the trust of others

Microsoft Windows and Office proficient

Strong business acumen

Self-motivated, with high energy and an engaging level of enthusiasm

Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information

Sharp, fast learner with a curiosity for technology as well as aptitude

Up to 10% travel time required

More Remote Jobs