Sales Manager

Why this role matters

This is more than a sales role it’s an opportunity to shape how communities connect through financial services. As Sales Manager, you will lead the growth of Mukuru’s footprint in Zimbabwe, building strong partnerships, driving sustainable revenue, and ensuring that our solutions continue to make a meaningful impact in people’s lives.

You will play a critical role in translating strategy into action leading teams, unlocking opportunities, and ensuring that everything we deliver reflects our commitment to reliability, accessibility, and trust.

What you will do

Drive growth and strategy

Lead the development and execution of a clear, forward-thinking sales roadmap aligned to business goals

Unlock new revenue streams by identifying opportunities across B2B and B2P channels

Monitor performance, track targets, and implement agile interventions to drive results

Analyse market trends and competitor activity to keep Mukuru competitive and relevant

Build and strengthen partnerships

Identify and secure new strategic partnerships that expand reach and impact

Lead engagements, negotiations, and contracting in collaboration with internal stakeholders

Ensure seamless onboarding of partners and maintain strong, long-term relationships

Act as the key in-country representative for partnerships and collaboration

Lead and inspire teams

Manage and develop high-performing teams across Sales, Partner Management, and Verifications

Create a culture of accountability, growth, and continuous improvement

Provide coaching and mentorship to build capability and future leaders

Ensure teams are aligned, well-supported, and set up for success

Ensure operational excellence

Oversee verification processes to ensure accuracy, compliance, and efficiency

Maintain an effective organisational structure that supports growth

Ensure adherence to regulatory, compliance, and internal policies

Champion the brand

Act as a custodian of Mukuru’s brand in Zimbabwe

Collaborate with marketing teams to ensure strong, consistent market presence

Stay close to the market through regular engagement and on-the-ground insights

Deliver insights and governance

Provide meaningful reporting on performance, risks, and opportunities

Contribute to leadership discussions with insights on the competitive landscape

Represent the business with confidence, integrity, and professionalism

What you bring

A relevant qualification in Business or a related field

Extensive experience in sales, with a strong track record of driving results

Proven leadership experience managing and developing teams

A solid understanding of the financial services, payments, or remittance environment

Strong commercial thinking and the ability to turn strategy into execution

Confidence in stakeholder engagement, negotiation, and relationship building

Knowledge of compliance and regulatory requirements within the market

What sets you apart

You think strategically but act with urgency

You are comfortable navigating complexity and change

You lead with purpose and bring out the best in others

You build relationships that last—with teams, partners, and customers

You are driven by impact, not just numbers
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS