Sales Operations&CRM Specialist Zen Media
Sales Operations&CRM Specialist Zen Media
Company: Zen Media
Location: Remote, Turkiye based
Role Overview
Zen Media is looking for a Sales Operations&CRM Specialist to support our Sales Enablement and Sales teams by owning the execution that keeps revenue workflows running smoothly. This role focuses on lead handling, CRM accuracy, calendar coordination, Sales Enablement asset delivery, and contract execution, allowing sellers to focus on selling.
You’ll work closely with Sales Enablement, Sales Operations, and the Sales team to ensure speed, accuracy, and consistency across the sales process.
Responsibilities
Sales Communication & Lead Support
Monitor and respond to sales-related Slack messages and notifications
Manage sales and executive inboxes related to lead inquiries, bookings, and declines
Execute timely follow-ups for declined, no-show, and unresponsive leads
Calendar & Meeting Coordination
Coordinate sales calendars and ensure the correct attendees are included on booked calls
Post daily sales call details and confirmation statuses in Slack
Create and manage calendar events for confirmed inbound and outbound leads
CRM & Pipeline Management
Review and validate qualified leads before Salesforce entry
Maintain accurate Salesforce records, including lead sources, statuses, and next steps
Ensure consistent pipeline hygiene to support visibility and follow-through
Sales Enablement Asset Execution
Generate and deliver Sales Enablement reports using internal tools and approved templates
Support lead nurturing as part of structured Sales Enablement workflows
Respond to engaged leads and coordinate next steps through calendar scheduling
Ensure enablement assets are delivered accurately, on time, and aligned with Sales Enablement standards
Contract Support
Create Master Services Agreements (MSAs) via PandaDoc using approved templates
Populate client details, send documents for signature, and track completion status
Key Deliverables
Fast, accurate lead responses
Clean, up-to-date Salesforce data
On-time, accurate delivery of Sales Enablement assets
Well-coordinated sales calendars
Completed and tracked MSAs
Qualifications
Required
2+ years of experience in Sales Enablement, Sales Operations, Revenue Operations, or Sales Support
Hands-on experience with Salesforce or similar CRM systems
Strong organizational skills with close attention to detail
Clear written communication and follow-through
Ability to manage multiple workflows in a fast-paced environment
Preferred
Experience with contract tools such as PandaDoc
Familiarity with sales engagement tools (e.g., Instantly, Sendspark)
Experience working cross-functionally with Sales Enablement and Sales teams
What This Role Is Not
Sales closing or negotiations
Contract redlining or legal revisions
Client billing or invoicing
Marketing strategy or campaign execution
What’s Your Next Step?
If you are a highly motivated professional with the skills and initiative to lead impactful outbound campaigns, we welcome your application. At Zen Media, you’ll join a global, innovation-driven team where your expertise will directly contribute to client growth and agency success.
Still Unsure?
If you'd like to learn more about Zen Media before making your decision, we invite you to check out the links below:
Visit our website:
https://zenmedia.com
Follow us on LinkedIn: https://www.linkedin.com/company/wearezenmedia/