Sales Order / Sales Coordinator

Overview
The role will be positioned primarily as a Sales Order–focused function.

Core responsibility is post-sales order processing and coordination, not direct selling.

Responsibilities:
Enter B2B purchase orders to our order management system

Send Tracking numbers

Forward all request for invoices to accounting – or possible look up invoices for accounting to help.

Reference checks on customers – for Net terms approvals

Forwarding all Vendor Paperwork and Agreements for completion, signatures, and electronic filing.

Answer all tracking or shipping questions from partners

Run and communicate reports – some examples of those

Update B2B numbers for sales and accounting to review

Send customer Return Reports

Manage B2B Reserve Report

Initial tasks:
· Replenishment & Manual PO Processing
· PO Processing (bulk / replenishment orders)
· Manual/Partner Order Entry
· Fulfillment Coordination (warehouse selection and routing)
· Inventory alignment and availability communication
· Buyer communication and order updates
· Issue identification and escalation
· Post Order Inquiries for replenishment orders
· Dropship order stream monitoring

You will be trained to:
Ramp into: Conversion Layer Support for eCommerce Channels (like Staples)
Standard Pricing + availability responses

Quote creation + execution

Volume quote support (execute under guidance)

Opportunity follow-up + tracking

Sales team support (day-to-day requests)

Escalate strategy/pricing exceptions