Sales Professional - Inside Sales
Service Corporation International is a company that celebrates lives and its associates. They are seeking a compassionate and results-driven sales representative to engage prospective clients in purchasing pre-planned funeral services and cemetery property.
Responsibilities
- Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system
- Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends
- Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness
- Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline
- Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate
- Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge
Skills
- High School Diploma or equivalent
- Ability to obtain and maintain insurance license as required by state/province
- Current state/province issued driver's license with an acceptable driving record
- Proficient computer skills including MS office suite
- Professional demeanor and communication skills
- Professional attire required when meeting with clients or representing the company
- Available to work evenings and weekends
- Sales or Customer experience preferred
- Previous experience with Customer Relationship Management (CRM) systems preferred
- Proficient computer skills with CRM and Social Networking Apps preferred
- Bilingual, knowledge of another language preferred
Company Overview