SAP Business One / Acumatica Project Manager

Softengine Inc is seeking an experienced ERP Project Manager to lead successful implementations of SAP Business One and Acumatica solutions for mid-market and enterprise clients. This role is responsible for managing the full project lifecycle including planning, scope, budget, timelines, resource coordination, client communication, risk management, and successful delivery outcomes. The ideal candidate combines strong project management discipline with ERP implementation expertise, executive-level communication skills, and the ability to drive alignment across clients, consultants, developers, and leadership teams.

This position plays a critical role in ensuring projects are delivered on time, within budget, and with high customer satisfaction while supporting long-term client retention and growth.

Key Responsibilities
Project Leadership & Delivery
Lead end-to-end ERP implementation projects for SAP Business One and Acumatica clients 
Develop and manage detailed project plans, timelines, budgets, resource allocations, and deliverables 
Facilitate project kickoff meetings, status meetings, steering committees, and executive reviews 
Ensure adherence to project management methodologies, governance standards, and PMO processes 
Manage project scope, change requests, dependencies, and issue resolution 
Coordinate cross-functional teams including consultants, developers, data migration specialists, and client stakeholders 
Monitor project health, budget burn, utilization, and delivery risks 
Client Relationship Management
Serve as the primary client-facing project lead throughout the implementation lifecycle 
Build trusted relationships with executive sponsors and operational stakeholders 
Translate business requirements into actionable project plans and delivery milestones 
Proactively communicate project status, risks, escalations, and remediation plans 
Ensure a positive customer experience focused on adoption, time-to-value, and long-term success 
Operational Excellence
Drive consistency and quality across project documentation, status reporting, and implementation standards 
Maintain accurate project forecasting, financial tracking, and CRM/PSA updates 
Identify opportunities to improve delivery processes, tools, templates, and customer onboarding experiences 
Support resource planning and future staffing forecasts across the Professional Services organization 
Participate in post-project reviews and continuous improvement initiatives 
Risk & Escalation Management
Identify delivery risks early and implement mitigation strategies 
Escalate critical project concerns appropriately with recommended action plans 
Manage competing priorities while maintaining strong customer satisfaction and delivery quality 
Ensure alignment between contracted scope, client expectations, and delivery execution 

Qualifications
5+ years of ERP project management experience 
Experience managing SAP Business One, Acumatica, NetSuite, Microsoft Dynamics, or similar ERP implementations 
Strong understanding of ERP implementation lifecycles, business process mapping, integrations, and change management 
Proven experience managing project budgets, timelines, scope, and cross-functional teams 
Excellent executive communication and stakeholder management skills 
Experience using project management and PSA tools such as Jira, Smartsheet, Monday.com, Salesforce, or similar platforms 
Strong organizational, analytical, and problem-solving skills 
PMP certified 
Travel up to 25% 

Preferred Experience
SAP Business One and/or Acumatica implementation experience and certification strongly preferred 
Experience working for an ERP VAR, SI, or Professional Services organization 
Knowledge of manufacturing, distribution, retail, professional services, or field services industries 
Experience managing data migration, integrations, customizations, and third-party software implementations 
Familiarity with SaaS, cloud ERP, and hybrid deployment environments 

Success Metrics
On-time and on-budget project delivery 
Customer Satisfaction (CSAT) and Net Promoter Score (NPS) 
Project gross margin and utilization targets 
Client retention and referenceability 
Time-to-go-live and adoption success 
Forecast accuracy and risk management effectiveness 
Delivery methodology adherence and documentation quality 

What Success Looks Like
Clients view Softengine as a trusted strategic partner 
Projects are delivered with high quality, predictability, and strong communication 
Risks and escalations are identified and managed proactively 
Teams remain aligned, accountable, and engaged throughout the delivery lifecycle 
Customers achieve measurable business outcomes and long-term ERP adoption