Scheduler (Mid-Shift, Remote)

About The Role Location: Remote – Michigan residents

Are you a strong communicator, comfortable over the phone and using email? Would you like to work a mid‑shift?

As a Scheduler at Morley, you'll work 11 a.m. - 8 p.m. Eastern time, Monday-Friday from the comfort of your home.

Use your customer care skills to handle inbound and outbound documentation and communications as part of our reacquired vehicle management (RVM) team.

What You'll Do

Understand project operations and workflow processes to effectively manage scheduling tasks

Handle inbound and outbound communications via phone and email, serving as the primary point of contact for inquiries on all cases needing to be scheduled

Ensure accuracy and timeliness by communicating with relevant parties to complete scheduling tasks within specified timeframes

Coordinate all aspects of scheduling between multiple parties, including dealerships, customers, attorneys and agents

Document all interactions clearly within the RVM system to maintain accurate records

Escalate cases requiring additional oversight or assistance to management

Maintain regular and dependable attendance to support team success

Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Skills For Success

Familiar with a variety of work processes / activities (e.g., through job‑related training and extensive on‑the‑job experience)

Computer proficiency, including MS Office

A positive self‑starter attitude with a strong work ethic

Ability to meet deadlines with organizational skills

Excellent interpersonal skills and honed attention to detail

Strong conversational (phone) and email communication skills

Eligibility Requirements

High school diploma or equivalent

Three years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)

Able to work the following hours:

11 a.m. - 8 p.m. Eastern time / 10 a.m. - 7 p.m. Central time / 9 a.m. - 6 p.m. Mountain time / 8 a.m. - 5 p.m. Pacific time

Monday through Friday (no weekends!)

Must be able to stick to the schedule reliably

Remote Work Requirements

Michigan resident

Secluded and distraction‑free work environment

Required internet setup:

High‑speed internet delivered through a wired provider (cable or fiber)

Computer must be physically connected to your modem / router using an Ethernet cable

Wireless, 5G and satellite connections are not supported

Benefits Health & Wellness Benefits

Medical and prescription coverage

Dental and vision insurance

Paid time off

Associate wellness program with rewards for annual checkups

Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)

Financial Benefits

401(k) with match

Flexible spending account (FSA)

Life insurance

Company‑paid short‑ and long‑term disability insurance

Benefits to Make Your Life Easier

24/7 online access to doctors through Teladoc

24/7 nurse help desk

Patient advocacy with free 24/7 support for benefit questions and claims

Guidance for family, financial and estate planning (including wills)

Equal Opportunity Employer We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.

Legal Notices

Morley utilizes E‑Verify during onboarding for all hires. Learn more about E‑Verify and your right to work.

View Morley’s CCPA Notice for applicants in California.

View Morley’s privacy policy.

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