Scheduling Coordinator

POSITION SUMMARY:

The Scheduling Coordinator is responsible for scheduling and monitoring teams of remote field staff across multiple states. The position includes, but is not limited to, scheduling patients for appointments with TapestryHealth Providers, coordinating field staff to facilitate telehealth visits in SNF or Acute Care Facilities. Create, maintain, and monitor both staff and Provider schedules. Work with and alongside other departments and teams to forecast and plan future schedule and staffing needs.

Primary Responsibilities:

Scheduling, rescheduling, and canceling patient appointments as required

Proactively identify and resolve scheduling conflicts

Continually assess staffing needs

Keep stakeholders informed of scheduling changes and answer scheduling queries via email, phone, or teams chat

Provide and maintain a professional relationship with clients, team members, and other outside vendors at all times

Prepare patient charts for upcoming Provider appointments

Prepare spreadsheet for the insurance scrubbers

Support EHR password maintenance process

Continual maintenance of insurance scrub list requests and password checks to support scrub process

Support IPV reconciliation process (closing appointments, deletion of notes, patient opt outs, patient reconciliation)

Coverage for scheduling supervisor as needed (meetings, tasks, etc)

Other duties as assigned

MINIMUM REQUIREMENTS:

High School Diploma or equivalent

Experience in the health care field

Exceptional organizational skills and ability to multi task

Technically savvy: Proficiency with computers and apps

Proficient in Microsoft Word, Excel basics

The anticipated hourly rate for this role is $19 - $21

This remote position follows a location-based compensation structure. The posted salary range represents the potential pay range across various U.S. geographic markets. Actual compensation will be determined based on the candidate’s primary work location, experience, qualifications, and internal equity considerations, in accordance with applicable pay transparency laws.