Scrum Master Only US Citizen

Remote, USA
Posted Jun 12, 2026
Full-time

You will lead the ServiceNow Platform Scrum Team, ensuring efficiency and effectiveness according to agile methodologies. This role requires strong problem solving and troubleshooting skills, and someone who is a team player with excellent oral and written communication skills.

Key Responsibilities...

· Leads the ServiceNow scrum team, ensuring efficiency and effectiveness according to agile methodologies

· Facilitates all scrum events: daily stand-up meetings, sprint review, grooming and retrospectives

· Works closely with the development team to plan and execute sprints

· Identifies and addresses any issues that may arise during the development process

· Communicates effectively with team members and stakeholders

· Provides leadership and guidance to the development team

· Collaborates with product owners, program or project managers to communicate delivery timeline and escalate any key risks or issues impeding scrum effectiveness

· Possesses knowledge of the Now Platform and applications and how they’re used internally and can interpret and validate technical specifications and designs

· Oversees the overall release process to production

· Works closely with the core platform team when upgrades occur

Qualifications:

· Bachelor’s degree in computer science or related field or equivalent professional experience

· 3+ years of professional experience in software management or project management field

· Excellent knowledge of ServiceNow’s products, features and capabilities

· Certified Scrum Master or equivalent certification highly desired

· ITIL certification highly desired

· Expert knowledge of agile methodologies, testing and QA best practices

· Proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions

· Must be adaptable to work in a varied, fast paced, exciting, ever-changing environment

· Excellent communication skills and the ability to work with business partners

· Excellent analytical and problem-solving skills to resolve technical issues utilizing native capabilities and without unnecessary customizations

Job Type: Contract

Pay: $45.00 - $50.00 per hour

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance

Experience level:
• 10 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years

Schedule:
• Monday to Friday

Experience:
• Scrum: 1 year (Preferred)

License/Certification:
• PMP (Preferred)

Work Location: RemoteShow full descriptionCollapse

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