Senior Account Manager

Senior Account Manager
Department: Sales
Employment Type: Full Time
Location: USA Remote - Central Time
Reporting To: Mark Bimonte

Description
We are seeking a highly skilled and motivated Senior Account Manager to join our high-performing sales team. This role is responsible for managing and expanding complex, high-value client relationships, within the Technology, Financial Services, Healthcare, Industrials, Energy or Professional Services industries. You will lead consultative, executive-level engagements and drive the full sales lifecycle, including selling our complete portfolio of cybersecurity services.

The ideal candidate excels at both acquiring net new clients and expanding revenue within existing accounts. You will play a critical role in helping customers design, develop, and mature their cyber resilience roadmaps by aligning internal cross-functional teams and service capabilities to evolving client needs. This is a fast-paced, high-impact opportunity in a dynamic, tech-driven environment. 

Key Responsibilities

Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth  

Build strong, multi-threaded relationships with executive, business, and technical stakeholders 

Lead strategic account planning and develop multi-quarter growth strategies 

Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams 

Act as a customer advocate; resolve issues with urgency and accountability 

Identify and execute cross-sell and upsell opportunities aligned with client goals 

Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling 

Maintain accurate forecasts, pipelines, and customer health metrics in CRM 

Educate clients on industry trends, risk frameworks, and emerging cybersecurity threats 

Skills, Knowledge and Expertise

Proven experience in enterprise account management within Cybersecurity services, or Cybersecurity technology 

Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, and MXDR.  

Proven track record managing complex client portfolios and achieving revenue targets 

Proficiency with Salesforce and analytics dashboards 

Familiarity with cybersecurity and compliance frameworks (e.g., NIST, HIPAA, NERC CIP, FedRAMP) 

Bachelor’s degree and/or certifications (CISSP, CISM) preferred 

Experience working with C-suite stakeholders (CISO, CIO, CFO) 

Benefits

Flexible working

Financial & Investment

401k

Health Insurance contributions

Life Assurance

Maternity & Paternity leave

Community & Volunteering Programmes

Employee Referral Program

Lifestyle & Wellness 

Learning & Development