Senior Business Analyst
ALU is seeking a Senior Business Analyst to join the Transformation Office and translate their vision into actionable digital solutions. This strategic role requires strong analytical thinking, user-centered design expertise, Agile knowledge, and quality assurance leadership, acting as a bridge between business stakeholders and the tech team. The role also involves mentoring junior Business Analysts and leveraging tools like Jira and Salesforce.
Requirements
- 7+ years of experience in Business Analysis
- Strong experience writing user stories, acceptance criteria, and managing product backlogs in Agile environments
- Demonstrated ability to facilitate requirement-gathering sessions
- Hands-on experience working with Salesforce (CRM, SIS or Marketing Cloud) and ERP systems such as Oracle NetSuite
- Strong proficiency in process mapping using standards such as BPMN
- Experience integrating business workflows across CRM, Student Information Systems and finance systems
- Proven track record working closely with software development and QA teams
- Excellent analytical skills and attention to detail
- Confident communicator who can influence, challenge, and drive alignment among diverse stakeholders
- Experience with tools like Jira
Benefits
- Competitive salary
- Opportunity to work in a mission-driven organization
- Mentorship opportunities
Originally posted on Himalayas