Senior Coordinator, Benefits Eligibility & Authorization
Remote opening
M-F 8:30-5 pm EST
What Benefits Eligibility and Authorization (RCM) contributes to Cardinal Health
Benefits Eligibility and Authorization verify patient specific health benefits.
Benefits Eligibility and Authorization provides services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
Responsibilities
Achieve and Exceed Daily Productivity Goals
Communication with Customers, Physician Offices and Insurance Companies
Navigate Internal and External Systems and Websites
Ability to work in a Fast-Paced, Performance-Based Environment
Analyze customer accounts. Including but not limited to: Quotes of Coverage, Prescription and Insurance limits, Prior Authorizations and Contracted Pricing
Reviewing accounts receivables: Denials, Patient balances, Limits, Insurance payments and Customer Payment Responsibilities
Submitting and following up for Prior Authorizations based on insurance plan guidelines
Delegating and distributing workflow to corresponding teams when needed
High attention to detail
Qualifications
HS Diploma, GED, or technical certification in related field or equivalent experience preferred.
3+ years experience in related field preferred.
What is expected of you and others at this level
Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
In-depth knowledge in technical or specialty area
Applies advanced skills to resolve complex problems independently
May modify process to resolve situations
Works independently within established procedures; may receive general guidance on new assignments
May provide general guidance or technical assistance to less experienced team members
Anticipated hourly range: $16.75 per hour – $21.75 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 7/1/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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