Senior Customs Director

Senior Customs Director – Job Description 

Overview 

We are seeking a Senior Customs Director to lead and transform our customs and trade compliance function across North America. This is a high-impact, ground-floor opportunity to build internal capabilities, ensure regulatory compliance, and optimize import operations at scale.

Key Responsibilities

Customs Compliance & Oversight

• Own end-to-end customs compliance across North America


• Ensure accurate HTS classification for all imported products


• Oversee and manage customs brokers and freight forwarders


• Maintain compliance with all U.S. customs regulations

Risk Management

• Identify and mitigate compliance risks


• Ensure proper documentation and audit readiness


• Monitor for exposure to penalties, duties, or chargebacks

Process Optimization

• Evaluate and redesign customs and import processes


• Improve efficiency, accuracy, and cost control


• Implement best practices in trade compliance

Strategic Initiatives

• Assess feasibility of in-house customs clearance


• Identify cost-saving opportunities (e.g., duty drawback programs)


• Build roadmap for internal customs function

Cross-Functional Collaboration

• Partner with operations, logistics, and procurement teams


• Provide expertise on tariffs, duties, and trade regulations


• Support inbound supply chain decision-making