Senior Department Coordinator (Eastern/Central located)

Overview

The Senior Department Coordinator enables Product senior leadership to operate efficiently and effectively by ensuring executive‑ready communications, well‑run meetings and events, and consistent operational follow‑through. The Department Coordinator acts as a trusted operational partner, translating priorities into organized execution across presentations, projects, processes, and people.

Responsibilities

Provide PowerPoint support to the CPO Product senior leadership team – e.g. creating and formatting presentations for board reports, Hyland all hands meetings, Product department meetings, etc.

Support event and conference preparation for the Product attendees - e.g. CommunityLIVE, Sales Kick Offs

Lead small projects from planning through delivery.

Maintain and update communication vehicles - e.g. distribution lists, teams channels, contact lists, Hyland hub portals, etc.

Lead department events and meetings, managing logistics, attendance, documentation, technical operations, session recording, and follow-up communications.

Develop end-to-end process, procedure, or technical documents for team/department.

Support new employee onboarding in the Product Org by maintaining accurate onboarding data and sending timely communications

Support employee enablement/education – e.g. maintain Product Academy by performing quarterly reviews to ensure information is kept up to date by respective owners.

Support change management and communication activities for department initiatives, ensuring timely and effective information sharing and team engagement. – e.g. NPI process, product operating model (SVPG)

Manage complex daily department activities to maximize team efficiency and achieve team established goals

Manage incoming and outgoing mail, shipping and receiving

Maintain common spaces for appearance and functionality

Manage office supplies and maintenance of storage areas

Provide support to team members including staff travel arrangements, and expense and time tracking

Develop meeting agendas, schedule department meetings, document proceedings and distribute minutes

Liaise with other areas to resolve information or project requests by department staff

Coordinate budget preparation and expense management activities

Fulfill work requests from department staff in timely and accurate manner

Mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on technical abilities of team

Compiles and analyzes complex information and develops reports, proposals, or documents

Create and edit correspondence, spreadsheets and presentations

Actively contribute to meetings with management, staff and peers

Provides recommendations for department goals, policies and procedures, budgets, statistical reports, and process improvements

May interact with clients to obtain information, verifying schedules and for other department relevant activities

Assist with marketing efforts and development of client proposals

Basic Qualifications

High School diploma or equivalent

In depth knowledge and use of PowerPoint

Significant experience as a Department Coordinator, project manager or event coordination

Capable of identifying and completing tasks independently with a sense of urgency and ownership

Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department

Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact

Keen attention to detail

Demonstrated success at maintaining high personal work standards

Demonstrated ability to handle sensitive information with discretion and tact

Proficient with Microsoft Windows and Microsoft Office Suite

Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests

The salary range for this role is $68,000 - $78,000. The listed salary range represents a good faith estimate at the time of posting. The listed range may be adjusted in the future based on business needs. Actual compensation will be based on job-related factors including, but not limited to, qualifications, skills and experience.