Senior HR/People Ops Specialist – Payroll, Benefits & Compliance

What we are building

Mimica's mission is to empower enterprises, teams, and individuals to reclaim their most precious resource — time and work more efficiently, with greater purpose and impact.

Our AI-powered task mining observes employee actions across the desktop and categorizes them into detailed process maps. Mimica’s process intelligence highlights inefficiencies, prioritizes improvements based on ROI, recommends the optimal technology for automation (RPA, intelligent document processing, GenAI), and provides a blueprint for building new automations and transforming work.

Your mission

We’re transitioning ~200 employees in Costa Rica from EOR to a fully owned local entity. This is a high-impact operational shift. If payroll, benefits, or compliance obligations are wrong or missed, employees will feel it immediately. Your role will be to own the execution and integrity of this system — keeping it running cleanly, compliantly, and at scale.

You’ll go from cleaning and validating payroll inputs to owning statutory compliance, to shaping how we operate locally as we scale, with the potential to grow into leading all People Operations & HR in the region.

What you will work on

• Own pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1

  Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal notices

  Prepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustments

  Audit outputs from payroll providers, reconciling discrepancies and catching errors before employees do

  Ensure correct handling of social security contributions, income tax withholdings, and settlements, including cesantías and liquidaciones

  Own enrolment, changes, and issue resolution for private healthcare and statutory benefits

  Manage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputs

  Be the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidence

  Stay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INS

  Support audits, filings, and statutory reporting for Costa Rica

  Maintain clean, structured employee data across HRIS and payroll systems

What success looks like

• Payroll runs accurately and on time without last-minute corrections

  Compliance risks are identified and resolved before they become liabilities

  Employee queries are handled quickly, clearly, and correctly

  Data across systems is clean, consistent, and audit-ready

  Employee lifecycle operations run smoothly without constant escalation
  

  What you will bring

  • Background in HR services and payroll coordination

    Working knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practice

    Hands-on experience with benefits and leave management, including how they impact payroll and compliance

    Execution depth. You are comfortable doing detailed, repetitive work such as data input, audits, and reconciliation, and you consistently catch issues others miss

    Proven ability to operate without full structure, interpreting requirements and building practical, fit-for-purpose processes as you go
    

  Bonus

  • Familiarity with complex, multi-entity environments across North, South America, and EMEA

    Experience working through audits and actively supporting statutory reporting

  What we offer

  Generous compensation + stock options - aligned with our internal framework, market data, and individual skills.

  Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.

  Company-issued laptop, remote setup stipend, and co-working budget

  Flexible schedules and location

  ☀️ Ample paid time off, in addition to local public holidays

  Enhanced parental leave

  ‍♀️ Health & retirement benefits

  Annual learning & development budget

  Annual workaways and regular virtual & in-person socials

  Opportunity to contribute to groundbreaking projects that shape the future of work

  Note: Some benefits may vary depending on location and role

  ⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.