Senior Internal Communications Officer

Overview

Senior Internal Communications Officer

Location: Remote / Flexible

Hours:  Full-time – 37.5 hours per week

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives.

Our core values are ‘Be open, be compassionate and be bold’ and our teams apply these daily, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

Make communication matter where it counts

Are you a passionate communications professional ready to lead, innovate, and make a real impact?

We’re looking for a Senior Internal Communications Officer to shape how we engage, inspire, and connect our people. This is your opportunity to lead a talented team, influence senior leaders, and deliver high-impact communications that support life-changing services across the organisation.

The role is primarily home-based, with occasional travel to Change Grow Live locations across the UK. We welcome applications from candidates based anywhere in the UK. In return, you'll join a friendly, energising and values-driven organisation where you'll be supported to succeed and encouraged to bring your ideas, creativity and expertise. We are open, bold and compassionate, and we are committed to creating a diverse and inclusive workplace where everyone can thrive.

Responsibilities

About the role

In this key leadership role, you’ll drive the delivery of our internal communications and engagement strategy—ensuring every colleague and volunteer feels informed, connected, and empowered.

You’ll:

Lead and develop a team of three Internal Communications Officers

Own and manage the internal communications calendar and planning pipeline

Deliver major campaigns and high-profile communications projects

Partner with senior leaders to provide expert strategic advice

Continuously improve channels and content to increase engagement and impact

Monitor performance, identify risks, and drive innovative solutions

Champion our brand, tone of voice, and organisational values 

What you’ll bring

We’re looking for someone who combines creativity with strategic thinking and leadership:

Essential experience & skills

Experience in communications or marketing (4+ years)

Proven success delivering engaging campaigns and communications plans

Experience managing or supervising others

Strong project management skills and ability to manage multiple priorities

Excellent interpersonal and stakeholder management skills

Highly organised with exceptional attention to detail

A proactive, innovative mindset with a passion for continuous improvement

 
We’d particularly welcome experience in:

Experience with tools like Mailchimp, SharePoint, Viva Engage, or Teams live events

Knowledge of change communications or project management approaches

Ability to use data and insights to influence communications strategies

About the team

You’ll be part of a collaborative and creative Communications and Marketing function (25+ colleagues).

Working within a dedicated Internal Communications & Engagement team, you’ll play a key role in shaping how we connect with our workforce across the organisation. 

Why join us?

This is more than just a communications role. It’s a chance to:

Lead meaningful work that supports people and communities

Influence senior decision-making and organisational culture

Be part of a supportive, forward-thinking team

Work flexibly in a remote-first environment

Develop your leadership and strategic communications expertise

What We Offer

Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.

We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.

Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.

Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.

Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.

Where possible, we’re open to discussing working patterns that help you maintain a healthy work–life balance.

Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Ready to make an impact?

If you’re an experienced communicator with a passion for innovation, leadership, and engagement—we’d love to hear from you.

Apply now and help us connect people to purpose.

Salary Range (pro rata if part time)
CGL points 33 to 36 (£37,184.90 - £39,891.91)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Interview Date
16/6/2026
Closing Date
11/6/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Fiona Caslake | fiona.caslake@cgl.org.uk