Senior Product Designer

Best Egg is looking for a Product Designer to improve our servicing experience, with a focus on bill pay and account management. This role will help customers understand their balances, make payments, and stay on track with confidence. You will design flows that are clear, reliable, and easy to use in moments that matter. 

This is a strong mid-level role with room to grow into senior ownership. 

n

What You’ll Do

Design end-to-end servicing experiences across web and mobile, including bill pay and account management  

Turn requirements into clear user flows, polished UI, and effective UX content  

Partner with product, engineering, and data to deliver high-quality experiences  

Use data and research to identify friction, reduce errors, and improve completion rates  

Contribute ideas to improve the product while collaborating with senior designers and product managers  

Use AI tools to support research, ideation, and content development  

Apply and extend the design system to ensure consistency and clarity  

Present work clearly and iterate based on feedback  

What We’re Looking For

3–5+ years of product design experience, ideally in fintech or other transactional products  

Experience designing flows related to payments, account management, or task completion  

Strong UX and UI skills with attention to detail and craft  

Strength in UX content and an understanding of how language drives clarity and trust  

Working knowledge of AI tools in the design process, with a willingness to deepen that practice  

Ability to take direction while contributing ideas and improvements  

Strong collaboration skills and comfort working with cross-functional teams  

A portfolio that shows clear thinking, execution, and impact  

What Sets You Apart

Experience improving bill pay or transactional flows with measurable results  

Ability to reduce friction and errors in high-stakes user moments  

Strong point of view on clarity, trust, and feedback in financial experiences  

Interest in helping customers stay in control of their financial health  

Bonus: Experience using motion design to enhance interactions 

Why This Role MattersServicing is where customers manage their relationship with Best Egg. It shapes trust over time. This role will help make key moments like payments simple, transparent, and reliable.

n$120,000 - $150,000 a year
This position is also eligible for an annual incentive bonus based on individual and company performance. Yearly incentive bonus target 30% of base salary. 
n