Senior Product Designer

Great Question is the all-in-one customer research platform for understanding your customers. Run interviews, surveys, and prototype tests while using AI to analyze it all in one place.

We’re a well-funded, seed-stage startup backed by Y Combinator and Funders Club, working with some of the most innovative companies in the world like Gusto, Experian, Canva & Brex.

We’re post product-market-fit but pre-Series A: the perfect time for an ambitious operator to join a fast growth startup.

As a Senior Product Designer at Great Question, you will play a pivotal role in leading the design of comprehensive product areas. The work will include a balance of tactical improvements to existing experiences, larger re-designs of existing experiences, and designs for net new capabilities.

This role requires a deep understanding of user experience principles, design taste, product sense, research aptitude, and the ability to work collaboratively across teams to deliver elegant and effective solutions to customer problems that drive our business forward.

• Lead the design of complex features and products from concept to launch

  Collaborate with product managers to define product strategy and requirements

  Conduct user research and usability testing to evaluate design decisions

  Create high-fidelity prototypes and design specifications

  Present design solutions to stakeholders and articulate design decisions

  Contribute to the design system and establish design patterns

  What we’re looking for

  • 5+ years of experience in product design

    Strong portfolio demonstrating end-to-end product design

    Excellent communication and presentation skills

    Strong understanding of user-centered design principles

    Proficiency in design and prototyping tools (we use Figma).

    Experience with design systems and pattern libraries

    Interest and ability to run research to evaluate your design decisions.

    Ideally experience in B2B SaaS working with large enterprise customers.

    Why join Design at Great Question

    • Lead end-to-end designs

      Given the size of our team, you’ll be responsible for everything from the early concepting through high-fidelity prototyping and visual design. You’ll also be responsible for running your own research on your designs.

      Ship designs regularly

      Our company is constantly trying to strike the right balance of high quality designs delivered with velocity. You’ll be expected to ship solutions to customer problems regularly while simultaneously thinking holistically about the design as a system.

      Dogfood the product you design

      We’re building a research tool for researchers, designers and product managers. Use our tool to conduct your own research to inform your designs.

      Help shape the design culture

      We're currently a team of 3, so you'll a unique opportunity to help shape the design culture and rituals in the early days.

      Help shape and influence the product strategy

      Product Designers at Great Question are able and expected to be impacting product strategy as well as helping shape the product work. You’re not just given a set of requirements to design – you’re helping or leading the definition of those requirements. 

      Work where Design is highly valued and baked into operations

      Product strategy and shaping discussions include leaders from Design alongside Engineering, Product and Founders (CEO / CTO). 

      Design has an equal voice and you’ll never have to “sell the value” of design to leadership.

      In fact, 2 of the earliest hires at the company were 2 designers (employee #2 and #4), indicating how much the Founders value design.

      Interview process

      • Discovery screening call

        45-minute call to learn more about each other, your experience, the role and determine if it’s a fit for next steps.

        Portfolio review

        1-hour call to review 1 or 2 of your previous design projects intended to assess your craft, process and communication skills.

        The format of what and how you present your work is up to you.

        1:1 interviews

        45 minute calls with 3-4 team members including a final call with the CEO

        Reference checks

        Offer

        Benefits

        • Competitive salary and equity.

          Medical insurance - large company contribution.

          Always remote.

          Education stipends.

          Flexible PTO and holidays.

          Offsites, regular team events, virtual gatherings, and more.

          Note, we will only ever contact you over email using a greatquestion.co email address.