Senior Product Manager
<h2><strong>About Torticity</strong></h2><p>Torticity builds technology that powers complex, operations-heavy workflows connecting internal teams, partner law firms, and claimants. We operate at the intersection of legal, operations, and technology—designing systems that increase efficiency, accuracy, and scale.</p><p>We’re in a <strong>0→1 phase across multiple products</strong>, with a strong focus on <strong>AI-driven workflows and automation</strong> to transform how work gets done.</p><p></p><h2><strong>The Role</strong></h2><p>We’re looking for a <strong>Senior Product Manager</strong> to own a high-impact product area end-to-end. This is a builder role—ideal for someone who thrives in ambiguity, moves quickly, and is excited to shape products from the ground up.</p><p>You will define strategy, prioritize across competing inputs, and partner closely with Engineering and Design in a <strong>triad model</strong> to ship meaningful outcomes.
You’ll also work cross-functionally with Operations and senior leadership to ensure alignment and execution.</p><p></p><h2><strong>What You’ll Do</strong></h2><h3><strong>Product Ownership & Strategy</strong></h3><ul><li><p>Define the vision, strategy, and roadmap for your product area</p></li><li><p>Establish clear success metrics and track performance over time</p></li><li><p>Make high-quality prioritization decisions across multiple stakeholders</p></li></ul><h3><strong>Discovery & Problem Solving</strong></h3><ul><li><p>Synthesize insights from internal teams, law firms, and end users (claimants)</p></li><li><p>Identify high-impact problems and validate opportunities</p></li><li><p>Frame hypotheses, define KPIs, and run experiments to de-risk ideas</p></li></ul><h3><strong>Execution & Delivery</strong></h3><ul><li><p>Partner with Engineering and Design to scope, build, and ship products quickly</p></li><li><p>Write clear product requirements (PRDs) and iterate based on feedback</p></li><li><p>Balance speed and quality in a fast-moving environment</p></li></ul><h3><strong>AI & Prototyping</strong></h3><ul><li><p>Leverage AI tools to accelerate your workflow and improve product experiences</p></li><li><p>Rapidly prototype solutions to test ideas before full investment</p></li><li><p>Identify opportunities to embed AI into core product functionality</p></li></ul><h3><strong>Measurement & Iteration</strong></h3><ul><li><p>Analyze product performance and user behavior</p></li><li><p>Report on outcomes and continuously refine based on data and feedback</p></li></ul><h3><strong>Culture & Process</strong></h3><ul><li><p>Contribute to product culture, processes, and scaling best practices</p></li><li><p>Help establish frameworks for decision-making and execution as the company grows</p></li></ul><p></p><h2><strong>What We’re Looking For</strong></h2><ul><li><p><strong>5+ years of product management experience</strong>, with ownership of end-to-end product areas</p></li><li><p>Experience in <strong>0→1 environments</strong> or complex operational domains (e.g., fintech, insurtech, marketplaces)</p></li><li><p>Proven ability to <strong>prioritize effectively</strong> in ambiguous, multi-stakeholder environments</p></li><li><p>Strong analytical skills with experience defining and tracking <strong>metrics/KPIs</strong></p></li><li><p>Excellent communication and stakeholder management skills, including working with senior leadership</p></li><li><p>Hands-on experience with <strong>AI tools</strong>—either shipping AI-enabled products or deeply integrating AI into your workflow</p></li><li><p>Comfort with <strong>technical concepts</strong> such as APIs, system integrations, and data flows</p></li></ul><p></p><h2><strong>Nice to Have</strong></h2><ul><li><p>Experience in <strong>B2B2C platforms</strong> or multi-sided marketplaces</p></li><li><p>Background working closely with <strong>operations-heavy workflows</strong></p></li><li><p>Experience building or scaling <strong>AI-powered features or automation systems</strong></p></li></ul>