Senior Project Manager

Job Summary: 

mPulse, a leading provider of mobile engagement solutions for healthcare providers, is currently seeking a Senior Project Manager to join its Project Management team. This is a senior-level position that involves managing project timelines, deliverables, and client relationships, as well as mentoring other project managers. The ideal candidate will possess extensive experience in healthcare and project management, with a strong track record of success. 

As a Senior Project Manager, you will be responsible for overseeing large-scale technical projects that include client onboarding, multi-modal campaigns, website and software development, platform customizations, and more. You will be responsible for developing and managing complex project schedules, coordinating internal resources and third-party vendors, ensuring projects are delivered on time, within scope, and within budget, and managing changes to the project scope, project schedule, and project costs using appropriate verification techniques. 

Duties/Responsibilities: 

Develop and manage complex project schedules, milestones, and deliverables 

Coordinate internal resources and third parties/vendors as deemed necessary 

Ensure projects are delivered on time, within scope, and within budget 

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring feasibility with our capabilities 

Manage changes to the project scope, project schedule and project costs using appropriate verification techniques 

Manage relationships with the client and all stakeholders 

Perform risk management to minimize project risks 

Create and maintain comprehensive project documentation 

Meet with clients and stakeholders to clarify specific requirements for each project 

Serve as a point of contact for teams when there are multiple workstreams 

Motivate and support people and other PMs involved in projects to complete tasks on time 

Schedule and facilitate status, review and debrief meetings 

Interface with clients on weekly calls and through email 

Provide internal stakeholder communication and progress reports that effectively outline project status, risks, issues, and action plans to ensure project success 

Organize client feedback at decision points and document client approval of final deliverables 

Define and manage project risks while escalating issues as necessary 

Build and maintain strong relationships with project team and stakeholders. 

Take proactive steps to ensure teams meet or exceed customer expectations 

Assist in SOW creation and process improvements 

Skills/Abilities/Experience:  

Expertise in Waterfall and Agile methodologies 

Experience managing large and complex healthcare projects 

Comfortable using Microsoft Office Suite (Excel / Word / PowerPoint / Outlook / Teams / SharePoint / OneDrive)  

Experience using project management software  

Experience managing cross-functional teams and leading project, product, and client teams  

Experience with risk management, change management, and communications management  

Minimum Qualifications: 

Bachelor’s degree or equivalent 
 

8+ Years of proven project management experience 
 

PMP and/or Certified Scrum Master preferred 

Exhibit excellent written and oral communications skills 
 

Excellent computer skills. Comfortable with spreadsheets, word processors, file sharing, and email.  

Physical Requirements:  

Ability to stand and sit for extended period of time. 

Ability to lift 50 lbs. weight. 

If you require any accommodations during the application, interview, or assessment process due to a disability or any other accessibility-related concern, please do not hesitate to reach out to our People Ops and Recruiting team at careers@mpulsemobile.com