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Title: Senior Project Manager - Lumeo

Department: Project Management - Lumeo

Hours of Work: Full-time positions, Days

Pay Band: Class 7 - $110,440.01 - $132,527.85 per annum

Union: Non-Union

Location: Virtual/Remote (with some regional travel)

Note: Kingston Health Sciences Centre is the employer of record.

PRIMARY FUNCTION:

The Senior Project Manager is accountable for leading and supporting the delivery of Lumeo’s regional portfolio of hospital, provincial, and Health Information System (HIS) projects, ensuring alignment with Lumeo’s mission, strategic priorities, and operational plans. Working collaboratively with the Lumeo PMO, partner organizations, clinical and business units, and IT teams, the Senior Project Manager oversees all aspects of project execution, including scope and deliverable definition, resource planning, communications, stakeholder engagement, risk management, and integrated change management across multiple organizations.

In addition to delivering complex projects, the Senior Project Manager contributes to Lumeo’s portfolio planning and prioritization, advises on appropriate project resourcing and skill mix, and manages risks and dependencies across the broader project portfolio. The role supports the development and maintenance of enterprise-wide project management methodologies, governance structures, and reporting standards, while maintaining up to date industry knowledge and certifications. The Senior Project Manager fosters strong regional relationships, participates in or leads governance committees, and is fully accountable for the successful delivery of assigned projects, reporting to the PMO Manager.

RESPONSIBILITIES & DUTIES INCLUDE:

Organizational Leadership:

• Supports the Lumeo PMO strategic direction, objectives and plans to enable the mission, vision, values, regional strategy and annual corporate plans
• Understands multiple departmental, operational and procedural staffing mix and dynamics inside and outside the organization
• Interfaces with all levels of the Lumeo organization along with regional committees, stakeholders, and subject matter experts.
• Promotes PMO service offerings internally and externally
• Advises on the appropriate resourcing and skill mix required for program and project execution
• Operationalizes leading project management practices and new methodologies to improve PMO performance
• Participate in development of Project Management materials, templates, training and communication for Lumeo;
• Supports coaching, mentoring and education to other organizational team members with regards to project management methodologies and best practices.NOTE - The above duties are representative but are not to be construed as all-inclusive.

Project Development:

• Works collaboratively with appropriate stakeholders to develop strategic visions and refine project goals to create tactical plans that ensure expected value is delivered against measurable criteria.
• Interprets stakeholder needs and goals and translates those into defined project requirements and actionable tasks within complex circumstances and competing priorities.
• Participates in the Lumeo project intake process, supporting early assessment of requests to clarify business needs, confirm alignment with Lumeo’s HIS strategy, and identify information required to initiate a project.
• Develops project artifacts and master project plans; guides the definition of goals, deliverables, scope and timelines by working with internal clients and stakeholders, technical specialists and business partners to ensure clarity, accuracy and acceptance;
• Develops integrated project plans to schedule, prioritize, document, monitor and control projects throughout the project life cycle.
• Establishes priorities, accountabilities, deliverables and interdependencies; devises reporting methods, performance assessment criteria and metrics.
• Develops and delivers progress reports, proposals, requirements documentation and presentations to project sponsors, stakeholders and senior executives;

Project Management / Leadership:

• Manages all phases of assigned HIS related projects, ensuring delivery against approved scope, schedule, budget, quality standards, and Lumeo PMO processes.
• Works on projects of varying sizes, including projects that involve significant risk, large teams, and multi-year durations
• Leads project meetings and coordinates effective cross functional collaboration among technical teams, operations, clinical/business partners, and regional stakeholders, demonstrating strong interpersonal skills and executive presence.
• Maintains project scope, detailed plans, schedules, resource forecasts, and project documentation, while actively monitoring progress and driving follow up on actions, risks, issues, and dependencies;
• Oversees ongoing project monitoring and evaluation to ensure objectives are met, resources are used efficiently, compliance with standards is maintained, and alignment with organizational strategies is achieved.
• Manages project scope and change requests by assessing impacts, coordinating sponsor or governance decisions, and updating plans, schedules, budgets, and documentation accordingly.
• Provides clear, timely communication and reporting to project sponsors, stakeholders, and PMO leadership, ensuring transparency on project status, risks, decisions, and readiness activities.

Risk / Issue Management:

• Proactively identifies, assesses, and tracks project risks and issues, considering clinical, operational, technical, and organizational impacts across partner sites.
• Develops and recommends mitigation and response strategies, escalating items to sponsors or leadership when decisions or support are required.
• Facilitates timely resolution of issues by coordinating with technical teams, operational leaders, and subject matter experts to remove barriers and maintain project momentum.
• Maintains clear risk and issue documentation, ensuring transparency, accountability, and alignment with Lumeo PMO standards.

Relationships:

• Fosters trusted, collaborative partnerships across Lumeo, regional stakeholders, partner organizations, and vendors to ensure coordinated and aligned project delivery.
• Maintains effective, productive and professional working relationships with external stakeholders and agencies such as the Ministry of Health, eHealth Ontario and regional health leadership (e.g., future OHTs)
• Provides coaching, training and support to enhance project management capability and improve project delivery within Lumeo

Resource Management / Relationships:

• Must have superior influencing skills for managing project members who don’t directly report to them
• Provides leadership to project teams, external service providers and vendors; plans, coordinates and assigns work, establishes priorities, monitors performance and  provides project management expertise;
• Runs concurrent projects with different staff providing direction, coaching and monitoring of those staff
• Works with leaders and subject matter experts to assign project resources, validate task durations, and coordinate the timely engagement of technical, clinical, and business contributors to support project milestones.
• Works with functional managers to provide input into performance agreements and support strategies that promote strong performance and development within the project team.
• Coordinates /Participates in procurement process to acquire and negotiate goods and services for projects
• Incorporates resource forecasts and effort estimates into project budgets; monitors resource related expenditures and reports variances to the PMO Manager and project sponsors

BASIC QUALIFICATIONS:

Education:

• Requires completion of University degree or equivalent
• University degree of equivalent (Preferred)

Experience:

• Leading large, complex HIS or enterprise clinical/business system projects within healthcare or regional multi organization environments.
• Project planning, defining effective project scope and approaches, estimating, scheduling, measuring, monitoring, controlling and reporting, to lead projects or segments of projects;
• Demonstrated history of managing cross functional and multi-disciplinary project teams, including clinical, technical, operational, and vendor participants.
• Team building and leadership to engage project teams, senior leaders, governance groups and external partners to ensure collaboration and focus on achieving project deliverables;
• Defining and documenting project requirements in collaboration with stakeholders; preparing clear proposals, presentations, and project documentation; and ensuring transparent, consistent communication throughout the project lifecycle;
• Proactively identifies, assesses, and manages project risks, issues, and interdependence; leads mitigation planning and escalation processes; and provides clear guidance on recommended actions to maintain project alignment and progress.
• Experience navigating organizational change within complex healthcare settings, including supporting readiness, adoption, and stakeholder engagement.
• Procurement and vendor engagement processes including evaluating proposals and supporting contract administration for technology or service providers.
• Use of software tools to manage project tracking and reporting.
• Project Management Professional (PMP) designation as certified by the Project Management Institute (or equivalent)
• 5-7 years of considerable project position related experience required (Preferred)
• Project planning and management theory, methods, techniques, standards and best practices related to all phases of a project life cycle as outlined in the Project Management Body of Knowledge (PMBOK);
• Leadership skills to guide the work of project staff and teams.
• Communication, consultation, negotiation and mediation skills.
• Persuasion, advisory, and relationship management skills.
• Critical thinking and problem solving skills.
• Change management principles and techniques to facilitate business process change.
• Resource management approaches and strategies, including financial management to develop and manage project budgets.
• Project & Portfolio Management Tools and applicable software (i.e. Microsoft Project).
• Project Management Professional (PMP) designation as certified by the Project Management Institute (or equivalent) (Preferred)
• Confinement to a workstation (sitting for extended periods of time)
• Prolonged standing
• Lifting / carrying light objects (less than 5kg/11lb)
• Virtual meetings – attentive listening and note-taking as an attendee or presenting/demonstrating via share-screen while keeping meeting minutes as a host
• Continuous focus on computer screens for electronic document/presentation creation or review, note-taking, maintenance of spreadsheets, etc
• Working in isolation in a remote environment
• Dealing with complaints
• Travel (short distance, short duration)
• Travel (out of town, long duration)
• Managing conflicting priorities and urgencies across multiple organizations
• High workload volume

PHYSICAL REQUIREMENTS:

The applicant must be able to meet the physical demands of this position.

We thank all applicants, but only those selected for an interview will be contacted. The Lumeo Operations Team is committed to inclusive and accessible employment practices.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.
 

Unless specifically stated, all job postings are for existing positions at KHSC.   KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

Kingston Health Sciences Centre may use artificial intelligence systems to assess and screen applicants. All hiring decisions are made in accordance with KHSC policies and applicable employment legislation. 
 

We thank all applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.