Senior Salesforce Administrator (REMOTE)

Job Summary: 

The Senior Salesforce Administrator serves as the primary owner of the Salesforce platform supporting 100+ users globally. This role will act as the sole internal Salesforce admin, responsible for day-to-day support, user enablement, system optimization, and partnering cross-functionally across the business. The ideal candidate is hands-on, proactive, and comfortable owning the platform end-to-end.

Essential Job Responsibilities:

Serve as the primary Salesforce Administrator, owning platform support and ongoing enhancements.

Provide day-to-day user support, troubleshooting issues and improving user experience.

Partner cross-functionally with Sales, Marketing, Finance, Customer Experience, and IT.

Build and maintain reports and dashboards to support business decision-making.

Manage and improve data quality, including deduplication and data governance.

Oversee and optimize opportunity pipeline visibility and reporting.

Design and implement automation (Flows) to improve business processes.

Support user onboarding, training, and adoption of Salesforce best practices.

Collaborate with and manage third-party Salesforce partners/consultants as needed.

Support the design and implementations of integrations between Salesforce and enterprise systems ensuring accurate data flow and mapping.

Qualifications:

Required

5+ years of hands-on Salesforce Administration experience

Strong experience with Sales Cloud and Service Cloud configuration

Experience as a sole or lead Salesforce Admin supporting 50–100+ users

Proven ability to support end users and drive adoption

Experience working cross-functionally with multiple business units

Experience working alongside or integrating with an ERP system

Strong problem-solving, communication, and stakeholder management skills

Ability to work EST hours

Salesforce Certified Platform Administrator

Desired

Experience with solution design or Salesforce roadmap planning

Experience with Data Cloud or Agentforce

Manufacturing, B2B, or Food & Beverage industry experience

Working knowledge of SQL, Optiva, and GridMate

Working Conditions:

Remote role

Occasional travel (including international) for sales meetings