Senior Technical Content Writer and Instructor
- Collaborate with internal and external SMEs to write content for new and existing courses on quantum computing, optimization methods, problem formulation, programming, algorithms, benchmarking, quantum physics, and related technical topics.
- Formulate optimization problems, clearly communicate modeling decisions, write clean Python code, and analyze solutions.
- Own and drive the design and continuous improvement of curriculum and learning experiences, incorporating feedback, performance data, and evolving best practices.
- Create assessments that align with learning objectives and evaluate effectiveness of curriculum and learning experiences.
- Deliver engaging in-person and virtual training, workshops, and hackathons; support learners with technical setup and troubleshooting.
- Lead train-the-trainer sessions to enable scalable, high-quality instruction across instructors.
- Facilitate alignment across SMEs and stakeholders, resolving ambiguity and driving decisions on content and structure.
- Support online learners through office hours, discussion forums, answering questions, and timely feedback on assignments.
- Contribute to LMS operations, including course setup, updates, and reporting.
- Identify opportunities to improve content, delivery processes, and learner experience.
- Travel (~25%) to support training events, workshops, and client engagements.
- Master’s degree with 3+ years' experience in operations research, data science, optimization, mathematics, physics, computer science, or related technical field.
- Experience in solving real world optimization problems (discrete or continuous), ideally within industries such as manufacturing, logistics, retail, pharma, fintech, and/or research.
- Strong Python programming skills (2+ years) and experience with version control (e.g., Git).
- Solid understanding of optimization methods such as mixed-integer programming, constraint programming, and advanced heuristic techniques.
- Experience writing technical content for adult learners and delivering instructor-led training (in-person and virtual).
- Ability to collaborate with SMEs and stakeholders to create and refine high-quality learning content.
- Strong communication skills, with the ability to clearly explain complex technical concepts.
- Strong problem-solving, critical thinking, and collaboration skills.
- We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
- We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
- We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.
- As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.