Senior Technician

Senior Technician
Application Deadline: 29 May 2026
Department: Administration
Employment Type: Permanent - Full Time
Location: Home United Kingdom

Description
The Senior Technician will be responsible for the accurate and timely recording of data for in scope clients in their selected Policy Administration System (PAS). This involves the full lifecycle of the policy including EPI, written, priced loss ratios, Renewals and endorsements. The main focus is to ensure the timeliness, quality and consistency of data throughout the clients. 

The Senior Technician will also be involved in the onboarding process of new clients where the level of Data Partnering Service ‘DPS’ will be agreed.

Key Responsibilities
Quality control (second pair of eyes) of Policy Administration on behalf of in scope clients:
- Original Slip entry both new and renewals 
- Evidence of IELR and RARC 
- Signing queries (where received) 
- Additional entries (endorsements into IRIS)
- Review of EPI and written on facilities (existing policies maintenance) 
- Review of Bordereaux in line with written where applicable
- Queries to be raised with Client DPS in first three months  

 Work with Client Data Partner DPS on sample selection each month

Month-end Reporting including findings and KPI’s

Work closely with DPS and Syndicates in respect of data issue management (monitoring, resolution, reporting, escalation)

Ensure timely and accurate documentation is received for review

Feedback any PAS issues

Part of the Data Working Groups

Skills, Knowledge & Expertise
Key Personal Skills:

Communication: Expresses ideas effectively and listens actively, facilitating productive relations with team and other internal & external stakeholders. 

Ability to produce consistently accurate work to tight deadlines 

Flexibility: readily adapts to changing organisational needs and priorities and has the ability to work simultaneously on a variety of projects. 

Analytical: possesses the ability to understand, visualize, articulate and solve problems involving systems, data, processes and people.

Initiative: Proactively takes action to influence events. Generates ideas for improvement, takes advantage of opportunities and suggests innovations.  

Willingness to learn about the market and develop technical skills 

Key Technical Skills:

Deep understanding of Lloyd’s and London market processing requirements

Good understanding of Lloyd’s/London Market and the broader insurance and reinsurance industry 

Ability to understand Lloyd’s and Non-Lloyd’s slips and transpose information to client systems, most commonly IRIS

Intermediate Excel Essential

Understanding of Lloyd’s Reporting

Job Benefits
Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Join us and enjoy our ever-evolving benefits, including but not limited to:

Reward platform – discounts for over 800 retailers

25 days holiday (rising with service)

Well-being centre

Recognition programme

Family friendly employer

Pension - company contribution at 10%

Life Assurance (10 x basic salary)

Private medical with an annual health check

Development, training, and professional qualification

Employee volunteering programme