Servicenow AI Control Tower Product Excellence Architect

Remote, USA
Posted Jun 15, 2026
Full-time

Hello,

My name is Mirza Azmat and I am working as Talent Acquisition Manager at Clevanoo.com. We deal with US IT and non-IT recruitment services. We have the below opening with our preferred client, let me know if you are available & interested in this position. If interested, please share a copy of your resume and best number to reach. mirza.a@clevanoo.com Position: Servicenow AI Control Tower Product Excellence Architect

Location: 100% Remote work from home

Duration: 12 Month Contract Mandatory skills: AI Control Tower Resources need the below.

CSA, CAD and 1 or more CIS certifications, preferably in the product area for that role.

8+ years in AI, ML, or Data Science advisory roles.

Experience integrating IRM with external GRC, security, ERP, and cloud platforms.

Required Skills & Qualifications:

8+ years in AI, ML, or Data Science advisory roles.

Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent.

5+ years hands-on ServiceNow IRM/GRC across Policy & Compliance, Risk Management, Audit Management, and Vendor Risk, plus 5+ years overall ServiceNow platform experience.

Proven experience with AI Control Tower, Agentic AI, or Now Assist implementations.

Experience integrating IRM with external GRC, security, ERP, and cloud platforms.

Background in regulatory compliance or information security governance.

Preferred

Skills

Master’s degree for principal-level consideration.

Familiarity with regulatory frameworks such as SOX, GDPR, DORA, and FedRAMP.

Experience with Agentic AI patterns including MCP, A2A protocols, LLM orchestration, RAG, and prompt engineering.

Cloud AI governance across Azure OpenAI, AWS, and GCP. Certifications:

ServiceNow CSA and CIS-RC (Risk & Compliance) required.

ITIL Foundation; CISA, CRISC, or CISSP as differentiators.

CIS-ITSM and CIS-SecOps preferred.

Certified Technical Architect (CTA) for principal level.

AICT Implementation Bootcamp and ServiceNow AI Implementation (SNAII) learning path.

Technical

Skills

AI Control Tower: policy engine, AI asset lifecycle, and risk guardrails.

GRC/IRM: Policy & Compliance, Risk Management, Audit, Vendor Risk, and TPRM.

Regulatory frameworks: NIST, ISO 42001, EU AI Act, SOX, GDPR, DORA, and FedRAMP.

CMDB/CSDM data architecture, REST/SOAP APIs, IntegrationHub, and MID Server.

Cloud AI discovery and governance across Azure OpenAI, AWS, and GCP.

_______________________

Best Regards Mirza Azmat | Manager Talent Acquisition

Direct Number: 229-303-2013

Email: mirza.a@clevanoo.com

Clevanoo LLC www.clevanoo.com

Suite 262, 12800 Westridge Blvd, Frisco, TX 75035

https://www.linkedin.com/in/mirza-azmat-65b35417a/

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