Solutions Consultant

Please note: Every application submitted through Workday is reviewed by a real person — not an AI. We value your time and take each submission seriously.
Greystone Technology, a New Charter Technologies Company, is looking for creative, self-accountable IT professionals to engage in our fast-paced, people-driven service model. Average IT people tend to be great at solving technical issues, but poor at understanding the true problems that need to be solved.

We’ve redesigned the way technology services are provided – from the ground up. We don’t start with solutions; we start with questions. Lots of them. Then we listen. Service providers have a well-earned reputation for sharing the answer before knowing the problem, resulting in businesses getting solutions they don’t need to problems they don’t have.

If you think differently, solve creatively, and love to connect with people, we want you to join our mission of digging deep and proving how meaningful IT services can be. It’s as common sense as it is revolutionary.

We are looking for a Solutions Consultant to join our Revenue team. The Solution Consultant is responsible for partnering with new and existing clients and internal teams to identify, shape, and deliver technology solutions that drive measurable business outcomes. This role blends consultative selling, technical alignment, and strategic advisory, ensuring clients adopt the right tools in the right way while positioning our organization to support and scale those solutions effectively. This includes, but isn’t limited to:

Own solution strategy for assigned opportunities from discovery through handoff, ensuring alignment between client needs, revenue goals, and service delivery capabilities

Partner cross-functionally with Revenue, Service, and Client Success teams to shape and position the right solutions

Act as a trusted advisor to existing clients, identifying opportunities to expand tool adoption and improve business outcomes

Lead consultative conversations that translate business challenges into scalable, supportable technology solutions

Drive revenue growth within the current client base through thoughtful, value-driven solutioning

Support complex or high-impact new client opportunities that require upfront solution design and strategic input

Create and maintain documentation, playbooks, and training materials to enable consistent solutioning and delivery

Build repeatable frameworks that improve how solutions are sold, implemented, and supported

Identify market trends, client needs, and emerging technologies to inform new solutions and service offerings

Ensure solutions are not only effective for the client but also sustainable and supportable within Managed Services

Operate effectively in an evolving environment, helping define processes, standards, and best practices as the role and team mature

Influence decision makers across teams and clients without direct authority to drive alignment and outcomes

Preferred Skills & Experience
Experience in solutions consulting, pre-sales, technical sales, or a related field within a technology or managed services environment

Strong understanding of both business operations and information technology, with the ability to connect technical solutions to business outcomes

Experience navigating sales processes, including discovery, solution design, and supporting deal progression

Demonstrated track record of building and sustaining strong client relationships while consistently delivering high-quality client experiences

Demonstrated consultative approach by being able to identify client pain points and translate them into practical, scalable solutions

Hands-on experience with modern Microsoft technologies (e.g., M365, Azure) and familiarity with broader cloud ecosystems (AWS or similar)

Experience using pre-sales and scoping tools (e.g., ScopeStack) and CRM platforms (e.g., HubSpot) to manage opportunities and pipeline

Strong awareness of market trends, emerging technologies, and competitive landscape within the IT services space

Excellent communication skills, with the ability to engage and influence decision makers at all levels of an organization

Highly adaptable, able to shift priorities quickly and operate effectively in a fast-paced, evolving environment

Revenue-oriented mindset with a focus on identifying and advancing solution opportunities that align to client needs and drive measurable business outcomes

Certifications in the following areas are a plus

CCNA, CCNP, Microsoft Azure, or AWS Certified Solutions Architect

Preferred Attributes
Ability to work in a directed autonomy environment

Great attention to detail and a high level of organization

The desire to work as part of a team

Critical thinking aptitude

Empathy for our clients and team members and their circumstances with a desire to help them

A positive, courteous demeanor

An aptitude towards service 

Openness to feedback

Ability to learn from experience

Some of the things our team members enjoy, include: 
Competitive wages | The compensation range is expected to start at $95,000 + Variable Compensation. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above. 

We encourage our team members to work where they are most effective whether it is at home, the office, or at a client site. 

Gas card. Fill up your tank on us while you're out visiting client sites 

Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer matching  

Maternal and paternal leave 

Very generous paid time off program that is unique to the IT industry

Sustainable work-life balance and flexibility 

Yearly work anniversary rewards 

About Us: 

Exbabylon, a New Charter Technologies company, is 2022's Best Places to Work Inland Northwest, one of INC 5000’s fastest growing companies and a leading Northwest Managed Service Provider. Guided by our values as a local company dedicated to our clients and team, Exbabylon is a great place to work with amazing benefits, and you'll have a job that is anything but routine if you love technology, love helping people use it better, and want to work for a company that is growing on that mission.
Benefits: Competitive compensation package starting at $80k or DOE. Robust benefits package including Responsible Time Off, Health/Vision/Dental/Life (individual and family coverage), 401(k) w/ Match, Certified Financial Planning, and Gym Reimbursement.

Exbabylon, a New Charter Technologies Company, is committed to creating an inclusive environment and is proud to be an equal-opportunity employer. Exbabylon, a New Charter Technologies Company, recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Join Exbabylon, a New Charter Technologies, 2022's Best Places to Work Inland Northwest, one of INC 5000’s fastest growing companies and a leading Northwest Managed Service Provider.

Please note: Every application submitted through Workday is reviewed by a real person — not an AI. We value your time and take each submission seriously.