Solutions Engineer
Job description
We're looking for a Solutions Engineer to convert client business challenges into functional solutions and designs. You'll handle client inquiries, problems, and incidents within your portfolio while working with our development and delivery teams to implement solutions. This role requires pattern recognition, systematic thinking, and the ability to identify improvements in systems, processes, and products. You must communicate effectively with both technical and non-technical audiences.
Salary Ranges
- Croatia: €2.2k - €2.7k (Gross 1, monthly)
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Croatia: €26.4k - €32.4k (Gross 1, annual)
United Kingdom: £34k - £41k (Gross, annual)
Europe, outside of Croatia: €27k - €41k (Gross 2, annual)
Africa & Sri Lanka: €27k - €37k (Gross 2, annual)
Rest of the world: €27k - €56k (Gross 2, annual)
Job requirements
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Degree or equivalent practical experience
At least 3 years of relevant work experience
Demonstrated ability to work independently with moderate direction
Advanced English (written and conversational)
Technical knowledge of:
Technical documentation and specification writing
Basic JS ES5 knowledge
Service Oriented Architecture fundamentals
PaaS platforms
SQL, HTML and CSS
Configuration languages (XML, JSON, YAML)
Modeling techniques (ERD, UML, ad-hoc diagramming)
Software Development Lifecycle, including CI/CD
REST API design and GraphQL basics
Distributed architectures and microservices concepts
Security architecture principles
Enterprise architecture concepts (IAM, MDM)
Enterprise Integration Patterns and EAI frameworks
Job responsibilities
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Design software tools and systems specifications for delivery teams to implement
Build proof of concept systems in low-code environments
Translate client requirements into detailed project plans and technical specifications for the Development department
Support the definition of systems and architectural standards (under guidance from senior team members)
Resolve technical incidents, problems, and queries requiring solution design
Escalate complex issues appropriately while taking ownership of mid-complexity problems