Solutions Engineer- Electrical Specialist

<meta><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p basel="" grotesk",arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong>Role Summary</strong></b></p><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span>The Solutions Engineer - Electrical Specialist owns the onboarding, implementation, and technical deployment of Stratus for new electrical contractor customers. They turn the Success Strategist's solution plan into reality - configuring environments, integrating data, training customer teams, and ensuring customers go live successfully. This role brings deep electrical trade knowledge to every implementation - someone who can credibly "talk the talk" with contractors, field crews, and</span><span> </span><span>prefab</span><span> </span><span>shop teams.

They partner closely with CSMs but do not own renewals or account management.</span></p><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><span>This is a remote role</span><span> </span><span>based in the US</span><span> </span><span>with 25-30% travel</span><span> </span><span>required.</span></p><p basel="" grotesk",arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong>Key Responsibilities</strong></b></p><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong>Implementation & Onboarding</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Lead the full onboarding lifecycle: environment setup, configuration, data ingestion, permissions, integrations, and workflow design.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Run</span><span> </span><span>implementation</span><span> </span><span>project plans including discovery, milestones, customer training, and go-live readiness.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Deliver engaging onboarding sessions tailored to electrical contractor stakeholders — including field crews,</span><span> </span><span>prefab</span><span> </span><span>shops, VDC teams, project managers, and estimators.</span></li></ul><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong>Technical Execution</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Troubleshoot configuration issues, work closely with engineering when needed, and translate technical concepts for end users.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Validate alignment between delivered workflows and the pre-sales plan.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Apply firsthand knowledge of electrical contracting workflows to configure Stratus in ways that reflect how electrical teams</span><span> </span><span>actually work.</span></li></ul><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong>Cross-Functional Collaboration</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Partner with CSMs on post-go-live handoff and ensure customers ramp quickly.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Provide product feedback based on customer onboarding issues, gaps, and patterns — with a particular focus on the electrical segment.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Collaborate with Success Strategists to improve handoff documentation and repeatable</span><span> </span><span>implementation</span><span> </span><span>playbooks for electrical customers.</span></li></ul><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><br></p><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong>Required Skills & Experience</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>2–5 years of experience in electrical contracting, MEP subcontracting, or VDC/BIM coordination with significant electrical trade exposure.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Firsthand familiarity with electrical workflows,</span><span> </span><span>prefab, and shop operations.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Hands-on understanding of electrical workflows including conduit, wire management,</span><span> </span><span>prefab, and shop operations.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Strong project management and customer-facing communication skills - comfortable presenting to both field crews and leadership.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Ability to solve ambiguous technical problems with minimal guidance.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Teaching, coaching, or training background</span><span> </span><span>a strong</span><span> </span><span>plus.</span></li></ul><p basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:left;"=""><b><strong>Preferred</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Experience with Stratus or similar construction technology platforms.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Background in solutions engineering, technical onboarding, or implementation consulting.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Experience implementing enterprise SaaS with field-heavy or trade contractor customers.</span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li><span>Familiarity with construction tech integrations and electrical shop/field workflows.</span></li></ul>