Sourcing Associate
Goodwin is an Ohio-based software company built for charter aviation brokers and operators seeking a Sourcing Associate. In this role, you will maintain communication with operators and support independent brokers to ensure efficient trip closures while achieving assigned metrics.
Responsibilities
- Efficiently manage and follow up with operators on quote requests, ensuring timely and accurate responses
- Act as a partner and confidant to assigned broker partners on a daily basis
- Achieve assigned metrics, including outbound calls and business closure rates, to contribute to the company's growth
- Actively engage with operators to gather detailed information and support in effectively closing trips
- Effectively utilize downtime to perform additional duties such as procurement and sourcing, contributing to overall operational efficiency
- Collaborate with other operational teams, including sourcing and brokers, to ensure seamless service delivery
- Demonstrate strong attention to detail and pattern recognition skills to build and maintain long-term relationships with operators
Skills
- Strong communication and interpersonal skills, both written and verbal
- Excellent organizational abilities and attention to detail
- Ability to work independently and as part of a team
- Proactive problem-solving skills
- Proficiency in CRM tool(s), G Suite and/or Microsoft Office as well as internal communication tools such as Slack
- Experience in a service-focused call center environment preferred
- Experience in business aviation highly preferred
Benefits
- Health, vision and dental plans
- 401(k) with match
- Flexible PTO
Company Overview