Specialist, Account Manager

Job Title:
Specialist, Account Manager
Job Description
We are looking for an Account Manager to join our team. Today.

At Concentrix, we aim to find and grow exceptional people like you!

Imagine being able to partner with global technology leaders in a company that cares about your professional growth, your success, and your community. Our global staff have devoted their careers to ensuring every customer experience is exceptional. So naturally, we're committed to making Concentrix the best place to grow a career, too.

We are Concentrix's B2B Sales Services Division. Working at Concentrix, you will be a part of an engaging and entrepreneurial team where you can reimagine the boundaries of your career, all while working remote. We are dedicated to creating success for our clients, the communities around us, and each other.

All of this is possible because of the talent you have to offer. At Concentrix, you can truly Own Your Future!You Have
4+ years working in sales or account management
Experience in high-volume calling
Previous experience with sales and customer experience
Enthusiasm for new technology
MS Office experience (Word, PowerPoint, Outlook)
Experience working with Salesforce.com or similar Client Relationship Management tool
Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences
Experience providing and implementing solutions when needed

You Will
Ensure that client's customers are satisfied with our client's services and resolve escalated issues
Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
Evaluate our client's customer needs and propose potential solutions
Be a single contact for our client's customer
Use data to fix customer concerns/roadblocks prohibiting satisfaction
Manage external competitive pressures and handle objections
Work with multiple partners, building relationships with decision-makers at all levels
Manage sales territory and achieving monthly quotas
Negotiate in tough situations
Identify risk and barriers to success; develop contingency plans
Identify opportunities for additional product or service sales
Use data to help influence buying/renewal process
Work with a team and report directly to a Sales Manager

Location:
JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku
Language Requirements:
English (Required), Japanese (Required)
Time Type:
Full time