Sr. IT Infrastructure Endpoint Engineer

Overview
EverOps is an AI-native platform operations company focused on delivering outcomes - not tickets. Our TechPods embed directly with customers to operate, scale, and modernize their platforms across cloud, security, and IT.
We’re looking for an Endpoint Engineer to help design and operate modern endpoint environments across macOS and Windows. This role sits at the intersection of endpoint engineering, identity, and security, with a strong focus on Intune and Iru to drive automation, visibility, and user experience.

The Challenge
Most companies are stuck with fragmented endpoint tooling, reactive support models, and inconsistent security enforcement.
You’ll help our customers evolve to a modern, Zero Trust-aligned endpoint strategy, standardizing device lifecycle management, improving end-user experience, and tightly integrating identity, security, and device posture.
This means balancing:
Security vs. usability

Automation vs. flexibility

Standardization vs. real-world edge cases

The Mission
As a Senior Infrastructure Endpoint Engineer, you will join our U.S.-Based Virtual Operating Center, working within a dynamic team to own and evolve enterprise MDM services across Windows and MacOS environments. Your primary mission will focus on modernizing user experience architectures, maturing lifecycle automation, strengthening endpoint postures, and integrating automated workflows to improve security, scalability, and user experience.
You will be expected to lead by example - architecting solutions within Intune, Iru/Jamf, designing and building automated provisioning workflows tied to Autopilot or ABM.

What You’ll Do
Design, implement, and manage endpoint platforms using Microsoft Intune and Iru

Own device lifecycle management (onboarding, offboarding, compliance, and refresh)

Implement automated provisioning with Autopilot and Apple Business Manager (DEP)

Configure and enforce industry-standard hardening baselines for macOS and Windows via Intune/Iru

Manage vulnerability exposure using CrowdStrike Spotlight or similar, and drive remediation SLAs

Own CrowdStrike Falcon platform administration, including sensor deployment, policy configuration, prevention policy tuning, and exclusion management

Lead alert triage and investigation workflows, partnering with the security team on escalations and response

Build and maintain host groups, device policies, and containment workflows

Administer Server Patch and Policy Management through WSUS/AWS SSM

Integrate endpoint platforms with Okta, Entra ID, and other identity providers

Automate endpoint configuration and application lifecycle using scripting (PowerShell, Bash, Python)

Troubleshoot complex endpoint issues across OS, network, and identity layers

Support secure access workflows (VPN, cert-based Wifi authentication)

Build and maintain documentation, runbooks, and standards

Partner with Security, IAM, and Cloud teams to align endpoint strategy with broader platform architecture

Contribute to continuous improvement within your team and across EverOps’ customer base

You Have
4+ years of experience in endpoint engineering, IT infrastructure, or related field

Strong hands-on experience with:
Microsoft Intune

Iru (or Jamf)

macOS and Windows administration

Solid understanding of endpoint security (patching, compliance, EDR, vulnerability management, and alert triage)

Experience with Okta, Entra ID (Azure AD), or similar identity platforms

Familiarity with Zero Trust principles and conditional access

Scripting experience (PowerShell, Bash, or Python)

Strong troubleshooting skills across endpoint, identity, and network layers

Working knowledge of AWS and/or Azure environments

Microsoft Autopilot and Apple Business Manager

Familiarity with hybrid identity (Active Directory + Entra ID, GPOs)

Hands-on CrowdStrike Falcon administration

Experience with Falcon modules beyond EDR such as Identity and vulnerability management

Extra Awesome
Experience with configuration management tools (Ansible, Puppet, Chef)

Experience with infrastructure as code, including Terraform

Experience operating in high-growth or SaaS environments

Network troubleshooting experience, including basic concepts of DNS/DHCP/network traffic flow and related protocols

Experience with Nexthink or similar endpoint analytics/DEX tools

Benefits
100% Remote Workplace: We’ve been remote since Day 1!

Unlimited Paid Time Off.

Equity: Become a true owner of the company.

401k with company contribution and sponsored healthcare.

Professional Growth: Access to training and certification programs to accelerate your career.