Sr. Payroll Specialist
Job Title:
Sr. Payroll Specialist
Job Description
The Sr. Payroll Specialist plays a critical role in delivering accurate, timely, and compliant payroll for employees across the United States and Canada. In this role, you will serve as a trusted Workday Payroll subject matter expert, supporting end-to-end payroll operations, compliance, audits, reporting, system enhancements, and process improvements. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-impact environment and enjoys solving complex payroll challenges while partnering across functions to improve processes and drive operational excellence. What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
Process end-to-end bi-weekly and off-cycle payrolls for U.S. and Canadian employees, including hourly and salaried populations
Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments
Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments
Review payroll totals and support accurate hand-off to Treasury and Accounting
Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers
Support manual checks, voids, stop payments, reversals, and reissues as needed
Ensure compliance with applicable U.S. federal, state, and local payroll laws as well as Canadian federal and provincial payroll legislation
Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA
Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates
Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s, where applicable
Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy
Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close
Serve as a Workday Payroll SME for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes
Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles
Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces
Support payroll processing for equity-based compensation transactions, including restricted stock, stock options, and employee stock purchase plan activity
Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders
Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement
Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides
Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes
Your qualifications
Concentrix is a great match if you:
Have 4–5+ years of progressive Canadian and US payroll experience in a large, multi-state and multi-provincial environment
Have demonstrated experience processing payroll for both the United States and Canada
Bring strong hands-on experience with Workday Payroll which is a requirement for the role
Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing
Have a strong understanding of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation
Can manage multiple priorities and complex payroll issues with a high level of accuracy and accountability
Are comfortable working both collaboratively in a team environment and independently with minimal supervision
Have advanced Microsoft Excel skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis
Can clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials
Communicate effectively across teams and are confident partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors
It will be a plus if you:
Hold a CPP, FCP or PCP certification
Have a bachelor’s degree in Accounting, Finance, Human Resources, Business, or a related field
Have experience with ADP Smart Compliance and related support tools
Bring experience supporting payroll-related system enhancements, integrations, and testing cycles
Have exposure to equity-based compensation payroll processing in Workday
The base salary range for this position is $72,000 - $85,000 USD/ $61,600 - $79,700 CAD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is May 28, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.
As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/
#WFH
#LI-Remote
Location:
USA, FL, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity:
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
· English
· Spanish
Accommodation:
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence:
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE