Sr Principal Software Engineer, GenAI

About the role:   

We’re looking for a Senior Principal Software Engineer to help lead the design and implementation of Generative AI capabilities across Blackbaud’s product platform. This is a hands-on, high-impact technical role where you’ll shape the architecture of AI features, mentor engineers, and guide the adoption of best practices that power innovation for social good. 

What you’ll be doing:   

Implement complex software systems integrating Generative AI capabilities 

Design, build, and maintain efficient, scalable code 

Lead cross-functional collaboration on technical solutioning and project delivery 

Ensure performance, reliability, and security of AI-enabled features 

Evaluate and improve prompt performance and AI-driven workflows 

Collaborate with product and UX teams to deliver accessible, user-friendly experiences 

Serve as a subject matter expert for LLM deployment, operation, and monitoring 

Actively mentor and support the growth of other engineers 

Maintain high quality development standards and practices 

Contribute to the evolution of Blackbaud’s AI platform strategy 

What we'll want you to have:   

10+ years of experience in software engineering on the Microsoft stack, including leadership in AI-related projects 

Deep understanding of .NET Core, C#, and modern web technologies 

Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML 

Proven success building and deploying Generative AI features 

Experience with prompt engineering and optimizing LLM behavior 

Familiarity with SQL Server, Cosmos DB, and RESTful API development 

Experience with cloud-based AI infrastructure (Azure, AWS, GCP) 

Excellent communication and collaboration skills 

Strong grasp of Agile methodology and continuous delivery practices 

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $150,400.00 to $204,100.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

Medical, dental, and vision insurance

Remote-flexible workforce

Wellness Programs

401(k) program with employer match

Flexible paid time off

Generous Parental Leave

Donations for Doers

Pet insurance, legal and identity protection

Tuition reimbursement program