Sr Solutions Engineer

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.  

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.  

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.  

 
WHAT YOU'LL DO  

Laudio is hiring a Sr Solutions Engineer to support complex AI SaaS sales cycles with health systems, hospitals, and provider organizations, with a particular focus on nursing leadership, human resources, and frontline operational stakeholders. 

 
In this role, you will partner with Enterprise Sales to demonstrate how our platform transforms clinical staffing efficiency, workforce engagement, operational performance, and frontline outcomes. You will act as a trusted advisor—bridging clinical realities, workforce constraints, and enterprise technology—to help provider leaders confidently evaluate, purchase, and deploy solutions at scale.  

This role is ideal for a Solutions Consultant or Sales Engineer who understands provider operations and workforce dynamics and can translate software capabilities into goals and outcomes that matter to frontline leaders and executives alike.  

WHERE YOU’LL WORK  

This position will have the flexibility to work remotely within the United States.

  
HOW YOU’LL SPEND YOUR TIME 

Enterprise Demonstrations & Storytelling 

Deliver role specific, outcome driven product demonstrations tailored to:  

Nursing leaders focused on staffing efficiency, burnout reduction, and quality outcomes 

HR leaders focused on workforce planning, retention, labor costs, and compliance 

Operations leaders focused on throughput, productivity, efficiency, and financial performance 

Design demos that reflect real frontline leader workflows, staffing models, and operational constraints  

Lead executive level presentations that connect platform capabilities to enterprise workforce strategy and operational KPIs  

Provider & Workforce Domain Expertise 

Develop deep understanding of leader specific challenges, including:  

Nurse staffing shortages and variability 

Workforce burnout, turnover, and engagement 

Labor cost pressure and productivity targets 

Regulatory, credentialing, and compliance needs 

Translate healthcare workforce and operational complexity into clear, credible solution narratives  

Confidently address questions from clinical, HR, and operations leaders, as well as IT and security stakeholders

Solution Design & Technical Leadership 

Partner with Enterprise Account Executives to define solution design aligned with provider scale requirements

Support discovery sessions, pilots, and proofs of concept tailored to provider organizations

Explain integrations with enterprise healthcare ecosystems (EHRs, HRIS, payroll, staffing, and scheduling systems)

Sales Partnership & Deal Strategy 

Collaborate closely with Sales on account strategy, demo approach, and business and technical win plans 

Help map customer pain points to measurable improvements in:  

Staffing efficiency and coverage 

Workforce satisfaction and retention 

Operational performance and cost control 

Patient experience and quality indicators 

Support, when necessary, RFPs, RFIs, and enterprise evaluations with accurate, compelling product input 

Enablement & Feedback 

Maintain enterprise demo environments, provider specific use cases, and demo narratives

Enable Sales teams with persona based messaging for nursing, HR, and operations leaders 

Gather field feedback from provider demos and feed insights to Product Management to influence roadmap and prioritization 

Support feature launches with updated provider focused messaging and demonstrations

  
WHAT YOU'LL NEED 

5+ years of experience as a Solutions Engineer or Consultant, Sales Engineer, or Pre Sales professional in Healthcare SaaS 

Direct experience supporting provider organizations and enterprise level sales cycles

Strong familiarity with healthcare workforce, staffing, and operational workflows

Ability to communicate effectively with clinical leaders, HR leadership, operations executives, and IT teams

Proven ability to present complex software in a way that resonates with frontline informed leadership

Excellent executive presence, storytelling, and problem solving skills

Ability to travel up to 40%

Experience with nursing staffing, workforce management, HR technology, or operational analytics platforms preferred

Familiarity with EHR integrations and provider enterprise systems preferred

Background in clinical operations, healthcare administration, workforce management, or healthcare IT preferred

Experience supporting regulated healthcare environments with strong security and compliance requirements preferred

BENEFITS 

Flexible and generous paid time off

Competitive medical, dental, vision and life insurance

401(k) employer matching program

Parental leave

Wellness resources

Charitable matching program

On-site workout facilities (Leawood, Gilbert, Burlington)

Community outreach groups

Tuition reimbursement

Fostering A Sense of Belonging 

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.  

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.