Sr Technical Program Manager (AI)
Overview
WHO WE ARE:
Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.
WHAT WE’RE ABOUT:
We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.
Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.
ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:
For remote positions, all candidates must complete a video screen with our corporate recruiting team.
Responsibilities
POSITION SUMMARY:
We are seeking a Senior Technical Program Manager (Sr. TPM) to lead complex AI platform and agentic system initiatives supporting enterprise-scale deployments within the Microsoft ecosystem.
This role will drive execution across AI engineering, infrastructure, data, product, and customer-facing teams to ensure successful delivery of production-grade AI agent solutions, orchestration frameworks, and enterprise integrations.
The ideal candidate combines strong technical program leadership with enough AI/LLM domain knowledge to effectively partner with engineering teams, remove delivery blockers, manage dependencies, and drive operational excellence across highly ambiguous and rapidly evolving programs.
This is a highly cross-functional role requiring strong executive communication, risk management, and large-scale program coordination capabilities.
WHAT YOU WILL BE DOING:
Lead end-to-end delivery of AI/LLM platform initiatives, including AI agents, orchestration systems, RAG pipelines, and enterprise AI integrations
Drive cross-functional coordination between AI engineering, infrastructure, product, security, operations, and customer success teams
Manage program timelines, technical dependencies, milestones, risks, and escalation paths across multiple concurrent workstreams
Partner with engineering leadership to operationalize AI agent solutions within Azure and Microsoft enterprise environments
Coordinate deployment readiness activities including governance, compliance, responsible AI controls, observability, and production support planning
Establish scalable execution frameworks, delivery processes, and reporting mechanisms for AI platform initiatives
Track and communicate program health, delivery metrics, staffing risks, and roadmap dependencies to executive leadership
Facilitate alignment between technical implementation teams and business stakeholders on priorities, scope, and execution timelines
Support operational planning for enterprise integrations involving Microsoft 365, Teams, Copilot, APIs, and internal business systems
Drive continuous improvement initiatives across AI delivery workflows, tooling, and cross-team collaboration models
Help manage ambiguity and rapidly evolving priorities in fast-paced AI development environments
Qualifications
MINIMUM QUALIFICATIONS:
7+ years of Technical Program Management experience in enterprise software, cloud, or AI-related environments
Experience managing complex cross-functional technical programs involving software engineering, APIs, cloud platforms, or AI/LLM systems
Strong understanding of modern AI/LLM architectures, agentic systems, orchestration workflows, and cloud-native application development
Experience working closely with engineering teams delivering production-grade AI or SaaS platforms
Familiarity with Azure cloud services and Microsoft enterprise ecosystems
Strong program execution, dependency management, and stakeholder communication skills
Experience driving delivery across globally distributed teams and multiple time zones
Strong analytical, operational, and risk management capabilities
Excellent executive communication and organizational leadership skills
PREFERRED QUALIFICATIONS:
Experience supporting AI agents, multi-agent systems, RAG pipelines, or enterprise AI deployment programs
Familiarity with tools/frameworks such as LangChain, Semantic Kernel, AutoGen, or LlamaIndex
Experience supporting enterprise integrations involving Microsoft 365 Copilot, Teams, or Azure AI services
Background in cloud infrastructure, DevOps, or platform operations
PMP, Scrum Master, or Agile certifications preferred
Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.