All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.
Overview
This role is tailored for a Staff Product Manager to spearhead the evolution of JumpCloud's Single Sign-On (SSO) into a next-generation identity platform. You will lead the transition from traditional passwords to a biometric-first, AI-governed authentication ecosystem.
Job Summary
As the Staff Product Manager for SSO & Next-Gen Identity, you will own the combined strategy for SSO/Jumpcloud GO, our flagship phishing-resistant, passwordless login solution. Your mission is to eliminate "password fatigue" by leveraging device-native biometrics (Apple Touch ID, Windows Hello) while simultaneously pioneering the governance of Agentic AI—treating autonomous AI agents as first-class digital identities within our directory.
Overview
This role is tailored for a Staff Product Manager to spearhead the evolution of JumpCloud's Single Sign-On (SSO) into a next-generation identity platform. You will lead the transition from traditional passwords to a biometric-first, AI-governed authentication ecosystem.
Job Summary
As the Staff Product Manager for SSO & Next-Gen Identity, you will own the combined strategy for SSO/Jumpcloud GO, our flagship phishing-resistant, passwordless login solution. Your mission is to eliminate "password fatigue" by leveraging device-native biometrics (Apple Touch ID, Windows Hello) while simultaneously pioneering the governance of Agentic AI—treating autonomous AI agents as first-class digital identities within our directory.
Overview
This role is tailored for a Staff Product Manager to spearhead the evolution of JumpCloud's Single Sign-On (SSO) into a next-generation identity platform. You will lead the transition from traditional passwords to a biometric-first, AI-governed authentication ecosystem.
Job Summary
As the Staff Product Manager for SSO & Next-Gen Identity, you will own the combined strategy for SSO/Jumpcloud GO, our flagship phishing-resistant, passwordless login solution. Your mission is to eliminate "password fatigue" by leveraging device-native biometrics (Apple Touch ID, Windows Hello) while simultaneously pioneering the governance of Agentic AI—treating autonomous AI agents as first-class digital identities within our directory.
Key Responsibilities
Passwordless Innovation: Scale JumpCloud Go™ to provide seamless, hardware-protected access to all web resources, integrating deeply with TPMs and Secure Enclaves.
Agentic AI Identity Strategy: Define how organizations "onboard" and govern AI agents. You will build the frameworks to ensure every autonomous agent has a verifiable identity, clear access boundaries, and full auditability.
Intelligent IT Operations: Partner with engineering to enhance our AI Admin Assistant and AI-driven search, enabling IT admins to manage complex SSO and MFA policies through natural language.
Zero Trust for AI: Extend Conditional Access policies to secure machine-to-machine and AI-to-resource interactions, moving beyond human-only authentication.
Standardization Leadership: Represent JumpCloud in global forums like the OpenID Foundation to shape the standards for AI agent authentication and interoperability.
Develop and groom a prioritized product backlog focused on HRIS integrations, SCIM/API provisioning, and SAML/OIDC authentication.
Act as the subject matter expert (SME) for SSO across the organization, supporting product marketing and sales enablement in go-to-market motions.
Continuously evaluate market trends, competitor capabilities, and emerging standards in the IAM space to maintain JumpCloud's competitive edge.
How it Integrates with the JumpCloud Stack
Unified Endpoint Management (UEM): Your passwordless strategy will tie cloud identities directly to local device accounts on macOS, Windows, and Linux for a true "power-on to productivity" experience.
Identity Governance (IGA): You will use AI to reveal "Shadow AI" usage, bringing hidden machine identities under centralized governance and compliance reporting.
Security & Compliance: By replacing passwords with biometrics, you will help our MSP partners reduce help desk costs and improve security postures for over 200,000 organizations.
Required Qualifications
Experience: 6+ years in Product Management, with specific expertise in FIDO2/WebAuthn, SAML, and OIDC.
AI Fluency: An understanding of the identity requirements for LLMs and autonomous agents