Staffing Associate/Appointment Scheduler
Carisk Partners is a specialty risk transfer and care-coordination company focused on improving patient outcomes. They are seeking a Staffing Associate to be the first point of contact for scheduling medical and dental appointments, while supporting the Dental, Doctor, and Leadership Teams.
Responsibilities
- First point of contact for claimant and client for all initial scheduling of medical or dental appointments – Sets the expectation
- Routinely speak with patients and providers offices simultaneously to effectively set up appointments
- Request, send, receive, and follow up on critical documentation via email and fax
- Must document and save all correspondence and documents to secured company file
- Other duties as assigned
Skills
- High School Diploma or GED
- Cold Calling Required. Must be comfortable with cold calling
- Ability to work well individually and in a team environment
- Ability to troubleshoot and solve problems
- Analytical ability with adept research skills
- Exceptional communication skills (written and verbal)
- Must be able to multi-task, follow procedures and have active listening skills
- Must be able to adhere to company's physical & information security standards along with training requirements
- Medical or dental experience a plus
- Contact Center experience a plus
- Bi-lingual is a plus
- Intermediate level skills in Microsoft Outlook and all MSOffice essentials
Benefits
- 10 Paid Company Holidays
- Paid Time Off
- Competitive Medical, Dental, and Vision Insurance
- Company Sponsored Life Insurance
- Supplemental Life Insurance, Short/Long Term Disability, Employee Assistance Program, Flexible Spending Account, and many other Ancillary Benefits
- 401(k) Retirement Plan with Company Match
- ClassPass Wellness Program
- Employee Discount Program
- Flexible and Hybrid Schedule Options
- Internal Education Programs and Tuition Reimbursement Options
- Internal Advancement Opportunities
- Company-Wide Diversity and Holiday Celebrations
Company Overview