Staffing Manager

Overview

Job Title: Staff Manager (US Client)

Work Setup: Onsite | Cebu IT Park | Full-Time l Night ShiftIndustry: Real Property Consulting ServicesRole: Project Administration l Sales Support l Client-Facing

Responsibilities

Responsibilities for this position include, but are not limited to, the following:

Project Assignment:

Assign new jobs to Project Manager

Prioritize projects and manage workloads

Review contracts, client and project requirements in the company’s internal database, and additional information regarding the project requirements

Confirm information using online resources (Geotracker, county assessor websites and Google Maps) or by reviewing previous reports

Review the qualifications of each Project Manager, including calendar for availability, traveling locations, scheduled training and/or vacation before assigning new projects

Communication and Coordination:

Maintain positive working relationships with Project Managers to stay aware of any delays, assistance required, preferences, or specific goals they may have for any given month

Act as a liaison between the Regional Directors and Project Managers. Provide updates on any information that may affect the Project Manager’s ability to meet their utilization goal.

Work with Regional Director to obtain training and/or mentoring for Project Managers

Constantly communicate with the sales teams to assist with bidding on potential jobs, providing timing, scope, and staffing information

Utilization:

Become familiar with the utilization goals for each Project Manager and occasionally use a bonus calculator to ensure that the Project Managers are on track to reach monthly goals

Partner with Project Managers and Regional Directors as needed to help get the Project Manager as close to their goal as possible

Additional Responsibilities:

Assist and work with other Regional Staffers on more challenging projects and portfolios

Provide divisional support on projects covered in-house. This includes switching projects around to distribute and maintain steady workloads

Participate in monthly calls with division leaders

Maintain a professional and courteous demeanor centered on exceptional customer service skills

Contribute to team effort by accomplishing related results as needed