Strategic Account Manager

About Blaze
We’re building the world’s first agentic marketing platform around a simple belief: the world doesn’t need more AI slop. It needs more human taste, judgment, and creativity. Blaze is built to amplify those qualities, using AI to help small teams create extraordinary marketing that drives real growth at a fraction of the cost of working with an agency.

With Blaze, customers can spin up new channels quickly, create high-quality marketing content, and publish across ads, video, social, blog, and email from one place, with results that compound over time.

Blaze has served tens of thousands of small business owners and growing teams. Now, we’re scaling the platform and our team as we work toward serving millions of customers.

That’s where you come in. We’re hiring an Account Manager to help set and uphold the quality bar for how Blaze serves its customers. You’ll ensure our outputs reflect strong taste, thoughtful use of AI, and a deep understanding of what drives real growth for our customers.
About the Role
Blaze Account Managers serve as strategic operators and client growth partners.

This role is not a traditional “check-in and report back” role. This person owns outcomes.

You will manage a portfolio of client accounts, architect campaign strategy, drive execution through Blaze, and proactively guide clients toward growth. You’ll combine marketing insight, operational rigor, and client leadership to ensure measurable results. The ideal candidate is structured, proactive, comfortable leading conversations, and deeply focused on KPIs — not just deliverables.
Specifically, you'll:
Client Strategy & Ownership
Own a portfolio of client accounts and their performance KPIs

Translate business objectives into structured campaigns 

Build and maintain forward-looking campaign calendars

Guide clients toward engagement-first growth strategies

Align execution with agreed scope and prevent unnecessary scope expansion

Coordinate with internal teams to ensure high-quality output

Prevent scope creep and keep execution aligned with contract goals

Performance & Optimization
Analyze engagement metrics across Instagram, Facebook, TikTok, and other channels

Lead monthly performance reviews with insights and next-step recommendations

Iterate campaigns based on what’s resonating

Identify expansion opportunities based on performance data

Review and refine AI-generated videos and images

Prevent brand inconsistencies and “AI slop”

Client Leadership
Serve as the primary strategic partner and point of contact

Run structured monthly calls with clear agendas and outcomes

Proactively surface risks and opportunities

Balance collaboration with confident direction

About You:

At Blaze, how we work is as important as what we build. We're on a mission to build a brand that becomes an beloved idea, and the culture we create together is how that happens.

We move faster, practice end to end ownership, and care more deeply about our work compared to 99% of other companies. Blaze is a high-results, high-growth environment where constant feedback about the work fuels progress for our customers. If you're wildly ambitious, proactive, and driven to build something meaningful, you’ll thrive here.

We love to hire people who:
Care deeply about their work. You can't help but to be all in, and you're ready to swing big to make things happen, no matter what it takes!

Are amazingly competent. You move fast, crush complexity, master the unknown, and power through anything.

Are hyper structured thinkers and communicators. You’re often right, crave feedback, and write like a pro → clear, data-driven, and to the point.

Move faster than anyone they know. You set bold timelines, crush them, and move faster than anyone - never letting process slow you down.

Have professional maturity. You stay calm, assume good intent, and keep work fun - while building strong, easy relationships.

Experiences that set you apart:
3–6+ years in account management, client strategy, growth marketing, or digital marketing

Experience managing multiple client accounts simultaneously

Strong understanding of social media engagement strategy

Experience structuring campaign calendars

Exceptional written and verbal communication skills

High level of organization and operational discipline

Traits that make you extraordinary:
Proactive, not reactive

Structured thinker

Comfortable setting boundaries

KPI-driven

Calm under pressure

Detail-oriented without losing strategic perspective

Excited about AI-powered marketing systems

How Success Is Measured
Client KPI improvement (engagement growth, campaign performance)

Client retention and expansion

Reduced scope creep incidents

Expansion opportunities identified and executed

Our Team
At Blaze, we’re looking for structured thinkers full of passion, ambition, and kindness. We’d love for you apply even if your experience doesn't precisely match the job description. Your experience, skills, and interests will help you stand out—especially if your career has taken some extraordinary twists and turns. At Blaze, we welcome people of diverse backgrounds and perspectives who aren’t afraid to challenge the status quo. Join us.

Our Commitment to You
We’re building a space where you can do exceptional work for decades. We commit to fostering a culture where work feels joyful, rewarding, and sustainable—a place where people are valued not just for what they do, but for who they are.

What you'll get from us:
Collective support—and mentorship from your manager—in achieving major wins

Encouragement to take risks, try new things, and be creative with your work

Opportunities to exchange and engage in feedback

Continual chances to stretch yourself and raise your own bar

Rewards for achieving excellence and mastery

The satisfaction of building a game-changing AI marketing solution to help small businesses save time, drive sales, and grow with their marketing on autopilot.

Interviewing at Blaze
It’s our goal to provide an efficient, transparent interview experience that respects you and your time. Our roles typically have a four stage process (sometimes more) and we like to move through those as quickly as calendars allow. After submitting your application you will hear from us whether you are a strong fit for the role or not!

From here you can expect:

An initial screen with our Lead Recruiter

An interview with our COO

A Hiring Manager Interview with our Customer Growth Lead

An exercise demonstrating your skills

An interview with our Head of Sales